Medical Transportation Call Center

Company: Manpower ( Learn More )

General Information
US-ID-Boise
$10.50 - $11.50 /Hour
High School
Full-Time
Not Specified
Not Specified
False
False
Job Description

Essential Duties and Responsibilities:

  • Answer all incoming telephone calls of a transportation nature and confirm eligibility, scheduling and appropriate mode of transportation.
  • Maintain a professional, courteous demeanor with callers, network providers and any other individual who may contact the business office.
  • Assigns reservations to network transportation providers to ensure vehicle resources are used most efficiently.
  • Tracks specific passengers and trip progress as requested.
  • Routes trips to providers and prepares manifests.
  • Completes reports as assigned.
  • Adhere to all company policies and procedures.    
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    Job Requirements

     Minimum Qualifications:

    Education/Licensing/Certification:

    • High School Diploma or GED.

     

    Experience:

    • Prior dispatch/routing experience or call center experience is preferred.

     

    Other i.e. knowledge and skills:

    • Knowledge of medical terminology and services preferred.
    • Healthcare industry experience is preferred.
    • Must be proficient with Microsoft Office software.
    • Must type 30 wpm.
    • Multilingual capabilities a plus.
    • Must have effective oral, written and interpersonal communication skills.