Medical Transportation Call Center

Company: Manpower ( Learn More )

General Information
$10.50 - $11.50 /Hour
High School
Not Specified
Not Specified
Job Description

Essential Duties and Responsibilities:

  • Answer all incoming telephone calls of a transportation nature and confirm eligibility, scheduling and appropriate mode of transportation.
  • Maintain a professional, courteous demeanor with callers, network providers and any other individual who may contact the business office.
  • Assigns reservations to network transportation providers to ensure vehicle resources are used most efficiently.
  • Tracks specific passengers and trip progress as requested.
  • Routes trips to providers and prepares manifests.
  • Completes reports as assigned.
  • Adhere to all company policies and procedures.    



    Job Requirements

     Minimum Qualifications:


    • High School Diploma or GED.



    • Prior dispatch/routing experience or call center experience is preferred.


    Other i.e. knowledge and skills:

    • Knowledge of medical terminology and services preferred.
    • Healthcare industry experience is preferred.
    • Must be proficient with Microsoft Office software.
    • Must type 30 wpm.
    • Multilingual capabilities a plus.
    • Must have effective oral, written and interpersonal communication skills.