Marriott Rewards Specialist Customer Service-The Marriott Guest Services -(170025X8)

Company: Marriott International, Inc. ( Learn More )

General Information
US-UT-Midvale
N/A
Not Specified
Full-Time
Not Specified
Not Specified
False
False
Job Description

Here’s To Your Journey with Corporate

Corporate is one of Marriott International’s 30 renowned hotel brands. As the world’s leading Hospitality Company, we offer unmatched opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration.

The Marriott Guest Services located at 910 W Legacy Center Way, Midvale, UT, 84047 is currently hiring a Marriott Rewards Specialist Customer Service.

Responsibilities include:


Answer all incoming telephone calls and applicable correspondence for Marriotts frequency rewards program in a friendly and efficient manner to ensure that every customer is satisfied. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event. Answer guest questions about property facilities/services. Maintain a tradition and attitude of the desire to provide excellent customer service to all customers and associates.

 

     Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards; anticipate and address guest's service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.



To apply now, go to:


https://marriott.taleo.net/careersection/2/jobdetail.ftl?job=170025X8&src=JB-5


 
Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Visit www.marriott.com/careers to learn more about our workplace culture and career opportunities.

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So, we ask, where will your journey take you?

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, MN or local laws.


Job RequirementsSee Above Job Description