Service Manager

Company: HireLive ( Learn More )

General Information
US-NM-Albuquerque
N/A
High School
Full-Time
Not Specified
Not Specified
False
False
Job Description

Service Manager

Build Your Career with People who Care

What intrigues prospective applicants about HomeTeam Pest Defense is our dedication to employees. It's not just talk. HomeTeam cares about people and it starts with the President and spreads throughout the company to all our branch locations. Our people are from diverse backgrounds, have experience in a variety of industries and bring different skills to HomeTeam. And they have one thing in common - a great attitude. Customer service differentiates us from the competition so we hire people who are motivated, team-oriented and fit our company culture.


Getting to know HomeTeam Pest Defense:

  • Established in 1996 with headquarters in Dallas, Texas.
  • 3rd largest residential pest control company in the U.S.
  • #1 pest management company servicing home builders.
  • Currently performs more than 1,000,000 services each year.
  • In addition to pest control services for Taexx, our innovative built-in pest control system, other services HomeTeam provides include pre-construction services for home builders and traditional pest and termite control services for existing homeowners.
  • Over 1,800 employees.
  • Over 50 branch locations.

  • Position Description:   This position is responsible for the following:

  • Ensures daily assigned revenue is completed while maintaining a high level of service quality.
  • Schedules and reviews daily routes with technicians.
  • Handles customer complaints; investigates and resolves customer service concerns.
  • Assists technicians with field service requests and delinquent accounts.
  • Orders and maintains equipment, supplies and materials required for service work.
  • Creates a positive work environment. Attracts and selects high caliber employees, while maintaining qualified staff. Actively manages performance and motivates service staff.
  • Gains and maintains appropriate certification/licensing as required by the state and/or by branch management.
  • Maintains truck inventory records and performs periodic inspections.
  • Assists General/Branch Manager in other duties assigned.

  • Required Skills: We are seeking individuals that: 

  • Are highly motivated 
  • Have strong problem solving skills 
  • Have strong communication skills - verbal and written 
  • Experience supervising, coaching and developing staff. Able to handle multiple tasks and work independently. 

  • Required Experience
  • High School or G.E.D. required.
  • Supervisory experience preferred.
  • Experience in resolving and monitoring customer concerns and managing equipment and supplies.
  • Intermediate computer skills a must.
  • State certifications/licensing required

  • Compensation and Benefits:

    We offer:

  • Competitive salary + bonus opportunity
  • Company provided leads
  • Company vehicle provided
  • Company cell phone
  • Robust benefits package including medical/ dental/ vision/401(k) plan
  • Tuition reimbursement
  • Discounted services for employees
  • Paid vacations and holidays
  • An exceptional training program
  • The opportunity for the professional growth and respect that comes from working for an industry leader

  • Meet with Hiring Managers on May 2nd! (Dress for Success)

    Albuquerque
    Wednesday, May 2nd
    9:00am – 12:30pm
    Embassy Suites Hotel
    1000 Woodward Place
    Albuquerque, NM 87102
    Parking: Complimentary


    ● Bring 10-15 Resumes ● Dress Business Professional ● This is a free event for job seekers

    www.HireLive.com

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    Job Requirements

    Required Skills: We are seeking individuals that: 

    • Are highly motivated 
    • Have strong problem solving skills 
    • Have strong communication skills - verbal and written 
    • Experience supervising, coaching and developing staff. Able to handle multiple tasks and work independently. 

    Required Experience
    • High School or G.E.D. required.
    • Supervisory experience preferred.
    • Experience in resolving and monitoring customer concerns and managing equipment and supplies.
    • Intermediate computer skills a must.
    • State certifications/licensing required