Direct Care 2 Residential Counselor

Company: Gandara Center ( Learn More )

General Information
US-MA-Springfield, MA
Not Specified
At least 2 year(s)
Not Specified
Job Description The Direct Care II is an evolution of the basic, Direct Care I position. Direct Care II staff is expected to continue to fulfill all expectations of a DC1. In addition to those expectations, the Direct Care II will take more of a leadership role to maintain a therapeutic environment within the residence. This includes meeting the needs of the client in the following areas: safety, medical, emotional, food, clothing and shelter. As a DC2 you will participate in the development of reasonable limits and structure for each child. Help implement these limits on a daily basis in the residence and community in a fair and consistent manner.
Job RequirementsDuties:

  • To assure that applicable rules, policies and procedures are being followed on their shifts.
  • To provide leadership to their shift.
  • To implement each client’s individual Level Plan objectives under the direction of the Clinical Supervisor and Program Supervisor.
  • Ensure all necessary documentation for shift is completed accurately and submitted for review.
  • To act as a client advocate.
  • To provide appropriate, safe responses to emergency situations when necessary.
  • To develop strong, supportive relationships with the clients and employees.
  •  To provide for client care and safety, and observe all safety measures.
  • To recognize that ethnic and cultural diversity of each individual must be valued and respected.
  • Access, plan and implement crisis interventions with clients.
  • To notify Program Director immediately in the event of a client crisis, suspected illegal activity or any behavior constituting an incident in the program.


  •  Demonstrates excellent leadership skills
  • At least two years of experience in Human Services working with Adolescent boys
  •  Must have valid driver’s license
  • Must meet Agency requirements for driving history records.
  • Must have an automobile to transport clients or perform other supportive services as necessary. Must be MAP Certified.

Work Hours/Days:

Tuesday - 6AM - 2PM
Wednesday - 7AM - 3PM
Thursday - 6AM - 2PM
Friday - 7AM - 3PM
Saturday - 7AM - 3PM