Entry Level UX Architect

Company: Interactive Business Systems, Inc. ( Learn More )

General Information
US-IL-Buffalo Grove
N/A
Not Specified
Contract to Hire
Not Specified
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False
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Job Description

The User Experience Architect role is an entry-level role and will collaborate closely with the user experience team as a whole to help provide a delightful experience for customers. The User Experience Architect is detail oriented, is empathetic, curious, and a willing advocate for the most important part of our client: their customers. He or she will work closely and successfully with all personalities and levels to support ground-breaking functionality and design.

  • Work with other members of the UX team to make recommendations for additions and enhancements to the website and its infrastructure while balancing business initiatives and technological capabilities.
  • Create wireframes and prototypes for ecommerce experiences on our client’s website
  • Assist in determining the factors which influence customer goals, experiences and needs; and what mental models users create while using their website.
  • Develop labeling, navigation and site structures to support usability, findability and the QA team.
  • Collaborate with stakeholders, developers, and UX Architects to define requirements
  • The role reports directly to Sr. Manager, User Experience and will have no direct reports.
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    Responsibilities:

  • Assist in conducting usability tests, heuristic reviews, and other user and competitive research to support website improvements and the creation of user personas and experience scenarios.
  • Help conduct multivariate testing on our client’s website and analyze the results to determine user response
  • Use web analytics and feedback data to inform design changes
  • Produce and improve site maps, site-flow diagrams, and wireframes to convey how the site will work from a practical perspective.
  • Help create interaction models and prototypes to capture desired user experience translated into functional specification.
  • Create project briefs, presentations, user flows, site maps, taxonomies, wireframes, competitive analysis and other necessary documentation to communicate the recommended user experience to internal stakeholders, as well as the outcomes of changes and tests.
  • Gather feedback and work closely with all teams at our client to implement new and improved features based on that feedback and company initiatives.
  • Prepare task plans and research reports summarizing goals, hypothesis and results
  • Assist translating results of the research into actionable recommendations for designers, product managers and product stakeholders

  • Job Requirements

    Position Requirements:

    • Bachelor's Degree preferred
    • 1-3 years of experience in related field preferred
    • Up-to-date with the latest UX trends, techniques, and technology
    • Strong knowledge of usability principles and techniques
    • Experience in creating wireframes, storyboards, user flows, process flows and site maps. Experience with mobile or responsive websites a plus.
    • Demonstrated ability to come up with new ideas and experiment to find the best solution
    • Pragmatic with a passion for usability
    • A strong empathy for users and a desire to advocate for them
    • Outstanding communication, organization, time management, and interpersonal skills.
    • Experience in the native design environment (Photoshop, Illustrator, Sketch, Axure, Balsamiq, InVision, Visio, etc.)
    • Experience turning ideas into workable code (HTML5, CSS3, Javascript, etc.) a plus
    • Experience with web-based analytic tools a plus (Optimizly, Heap, Peek, Google Analytics, ClickTale, etc.)