Customer Service Representative/ Call Center Representative

Company: Spectraforce ( Learn More )

General Information
US-IA-Urbandale
N/A
High School
Contractor
Not Specified
Not Specified
False
False
Job Description

Position: Call Center Representative I

Duration: 3 Months

Location: Urbandale, Iowa 50398

 

Responsibilities:

  • Responsible for answering telephone inquiries and promoting an organization's products and services.
  • Responsible for researching and resolving complaints to ensure customer retention and satisfaction.

  • Job Requirements

     

    Experience and Skills:

    • Must have a minimum of a high school diploma or its equivalent and 0-2 years of experience in the field or in a related area.
    • Must have knowledge of commonly-used concepts, practices, and procedures within a particular field.