Dispatcher

Company:

General Information
US-MI-Detroit
$12.00 /Hour
Not Specified
Full-Time
At least 1 year(s)
Not Specified
False
False
Job Description Dispatcher

Dispatcher General Function:
Control access to lot and facility, communicate with all routes, and handle customer calls.

Dispatcher Responsibilities:
  • Communication with all routes
    -Logging hourly call ins into log
    -Send out safety/security messages
    -Coordinate any specials
    -High liability – Suspicious activity
  • Handle all customer calls which concern routing
    -Specials
    -No pick-ups
    -High liability
  • Document customer complaints using “Red Flag” form and communicate resolution to customer
  • Complete weekly schedule on computer
  • Review route sheets for accuracy (typos, key stops, initiate and insure changes are complete
  • Keep key boxes accurate (weekends, holidays, etc.)
  • Aid vault during downtime
  • Report directly to A.M. Vault Supervisor
  • Job RequirementsDispatcher Requirements:

    • Control access to parking lot and facility, through two-way radios and intercom system, using passcodes for verification.
    • Communication with all routes:
      • Logging hourly call ins into report log system
      • Send out safety/security messages
      • Coordinate any special services
      • High liability – Suspicious activity
    • Handle all customer calls which concern routing
      • Specials
      • No Pick ups
      • High liability
    • Document customer complaints using “Red Flag" form and communication resolution to customer
    • Complete weekly schedule on computer
    • Review route sheets for accuracy (typos, key stops, initiate and insure changes are complete)
    • Keep key boxes accurate (weekends, holidays. Etc.)
    • Aid vault during downtime (writing LA2’s, cleanout sheets, etc.)
    • Perform additional duties assigned by supervisory staff.

    Hours: 3:30am-12:00pm

    “Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability" EOE AA M/F/Vet/Disability