Customer Service Representative (8799)

Company: Avis Budget Group ( Learn More )

General Information
High School
Not Specified
Job Description ITS EXCITING being on the fast track to career success!

Avis Budget Group is an action-packed, high-energy workplace where things move forward every day. We are a global leader in the travel services industry operating two of the most recognized brands in the vehicle rental business. We are a customer-led, service-driven organization that offers an enthusiastic, family-friendly and collaborative work environment where you can expect to be developed, recognized and rewarded for a job well done. If you want to GO somewhere in your career, Avis Budget Group is the place to be.

At our Tulsa Customer Care Center, we are looking for Customer Service Representatives. We are seeking experienced customer service professionals that display a positive can-do attitude, high energy and a desire to solve problems while providing an exceptional customer experience to our customers. In this position you will handle inbound phone calls and/or emails from customers regarding their rental experience. If you are ready to work for a company that is dedicated to providing their employees with a (family) atmosphere, in which you are empowered to resolve customer issues on the first contact, we invite you to apply for our Customer Service Representative position.

In order to be considered for this role you will need to possess strong negotiation, communication and problem resolution skills to effectively resolve a wide variety of customer issues and concerns. In addition, you must have excellent verbal and written communication skills, strong multi-tasking and organizational skills.

You will also need to achieve and maintain productivity and quality performance metrics which will require advanced computer skills and efficient call handling techniques.

If you are selected to join our dynamic team we will provide you with a great performance–based career path with the following in exchange for your talents:

Outstanding Total Compensation: $13.50/hour, plus Bonus Opportunity
Comprehensive Benefits Package - Medical, Dental, Vision, Life & Disability Insurance, 401K Plan, Wellness Programs, Flexible Spending Accounts, Various Discounts
Exceptional Paid Time-off Program - Vacation, Personal Days, Holidays & Sick Pay
Full Training to learn the business and enhance your professional skills
Free On-site Health Clinic and Fitness Center
On-site Cafe & Grill. Enjoy our bistro area with free Wi-Fi

If you're motivated and dependable with a proven track record of success in a customer care environment, then we can put your career on the map.

If you have any questions about the position or on our hiring process feel free to reach out to Leslie Email: [Click Here to Email Your Resumé] or by phone at 312 840-6193.

IT'S EXCITING being on the fast track to career success. Get your GO on!

Avis Budget is an EO employer – M/F/Vets/Disabled 
The information listed in this advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. Your response to this ad may result in your being considered for employment with an affiliated company of Avis Budget Group, the publicly traded parent company of Avis Budget Car Rental, LLC and its subsidiaries.
This advertisement does not constitute a promise or guarantee of employment.

Job RequirementsMust be 18 years of age or older
High School diploma or equivalent required; Associate's or Bachelor's degree preferred
Minimum of 2 years current related experience in a customer care environment. Previous high volume call center and/or inside sales experience with resolution of complaints or inquiries preferred
Strong negotiation, decision making, and problem solving skills is required
Advanced personal computing and keyboarding skills
Ability to handle complex customer issues while maintaining a positive attitude
Ability to demonstrate strong initiative to exceed expectations, excellent interpersonal and communications skills; English fluency required
Regular and punctual attendance is required
Minimal travel is required