Field Marketing and Customer Account Representative: Full Time / Paid Training

Company: Nation United ( Learn More )

General Information
US-VA-McLean
$40,000.00 - $55,000.00 /Year
Not Specified
Full-Time
Not Specified
Not Specified
False
False
Job Description Field Marketing and Customer Account Representative: Full Time / Paid Training



Nation United is a dynamic group of young business professionals! We operate the same way athletes do on a competitive sports team--our core values being leadership, integrity, team work, and accountability.



As a business, we highlight customer focus. 
Our team is trained daily on customer service techniques and retention. Building a strong rapport with the customers in our territories is the very thing that makes our company and our clients achieve success.




Responsibilities: 

  • Receives and Processes customer purchase orders 
  • Enters orders received via telephone or on a provided tablet
  • Enters electronic, paper and manual orders online 
  • Verifies & Confirms customer orders and delivery expectations. 
  • Quotes prices according to uniform pricing strategy and current market pricing. 
  • Tracks order exceptions and maintains as needed.
  • Sales with Preferred Customers
  • Direct Customer Service with new and current customers
  • Consumer Marketing and Field Sales
  • Marketing and Promotions for Telecommunications Clients



  • Teamwork: Collaborates Expertly with Team Members 

  • Seeks good communication and cooperation within our organization 
  • Coordinates all routine aspects of customer orders, requests, and inquiries 
  • Identifies and uses internal resources as needed to complete tasks 
  • Supports team goals 
  • Is receptive/flexible/adaptable to change 
  • Understands, generally, about competitors and their services
  • Job Requirements

    Qualifications: 

    • Customer service, customer solutions and/or sales experience. 
    • Leadership role without formal authority
    • Effective decision making
    • Displays effective interpersonal & communication skills (internal/external) 
    • Delivers timely and accurate information to customers & internal business partners both verbally and in writing. 
    • Achieves mutual understanding by summarizing & reviewing agreements 
    • Actively listens. 
    • Demonstrates understanding of our clients products and services 
    • Recognizes and responds to new/additional opportunities at existing customers 




    Education/Training: 

    • Bachelor’s degree preferred 
    • Customer Service experience preferred 


























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