Member Relationship Manager

Company: Alliance Credit Union

General Information
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Job Description

Member Relationship Manager  (Full time, Sunnyvale location)

Member Service - New Accounts - Lending

Alliance Credit Union, a leading Silicon Valley financial institution for 65 years, is seeking a self-motivated individual for our Sunnyvale Financial Center who is focused on understanding our members’ lives and needs and offering personal, individualized service. 

In this role your responsibilities are varied and cross-functional.  Previous knowledge of new account opening processes, Real Estate and Consumer lending, IRA opening, insurance products and investment services is required.  Requires the expansion of existing member relationships and the development of new members by proactively cross-selling a full range of products and services. Requires meeting and exceeding assigned monthly goals.  Saturday hours and some overtime required.  

You must possess exceptional communication and organizational skills and have the ability to handle a high volume of work in a fast-paced environment.  You must present a professional appearance, be self-motivated, service and goal-oriented, with the desire to learn and can work effectively on teams as well as individually. You must be detail-oriented, adept at multi-tasking and able to transition easily from one task/priority to another. 

Individuals who hold positions at Alliance are financial enthusiasts, passionate about helping members prosper, and promoting the credit union. 

Alliance offers very competitive compensation and benefits programs for full-time and most part-time positions including:

  • Medical, Dental & Vision

  • 401(k) Plan

  • Flexible Spending Account

  • Life Insurance buy-up plan

  • Vacation and Sick time accrual

  • Yearly Floating Holiday

  • Paid Holidays

  • Volunteer Opportunities

  • Annual Team Development Day

  • Incentive Pay (for some positions)

  • Recognition Programs

  • Business Casual Dress Code

  • Tuition Reimbursement Plan

  • Job Requirements

    If you believe that you have the skills and qualifications to be successful in our fast-paced organization where exceptional service, teamwork, and a passion to make things happen we want to talk to you!