Process Management Specialist

Company: Collabera ( Learn More )

General Information
Not Specified
3 to 7 years
Not Specified
Job Description Responsibilities: Client: Telecommunication Work Location:  Rochester, NY  Job Title: Process Management Specialist  Duration: 36 Months
Job Requirements


  • Candidate will be responsible for researching billing claims submitted by customers, assist with network integrity, disconnect desk and other special projects as needed. Must be detail oriented and self motivated.
  • Handles Executive Escalation Management ,Auditing,quality Assurance
  • Initiates action to ensure the correct group is contacted in order to resolve issues/escalations and follow up to closure
  • Handles special projects assigned as needed by management; Manages general administrative duties.

Key Words:

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