Sales Associate

Company: Ashley Furniture HomeStore ( Learn More )

General Information
$45,000.00 - $60,000.00 /Year
High School
2 to 4 years
Job Description Function: An Ashley Product Specialists first and foremost responsibility is to generate sales while providing exceptional customer service.  In addition, Product Specialist are responsible for assisting management in the areas of housekeeping.

Requirements: At least two years experience in sales with a favorable record of accomplishment in retail, commissioned sales, marketing, or related areas is desired, but not mandatory. Bi-lingual (English/Spanish) preferred but not mandatory, and must have excellent interpersonal verbal communication skills.  The ability to create, design, and coordinate attractive room settings is desirable.

Physical Requirements: This job will require substantial amounts of walking and standing.  Persons will need the ability to lift and move products weighing up to 30 pounds without a lifting device.  The Interior Advisor will uncrate and display some furniture and accessory products as required.

Reports to: Sales Manager

Shift: Must be able to work a flexible shift to include days, nights, weekends, and/or holidays. 

Job Requirements 

  • Sell Furniture
  • Utilize sales training
  • Develop and maintain product knowledge
  • Meet productivity goals
  • Maintains awareness of promotions
  • Assist in housekeeping
  • Operates all Ashley’s systems effectively
  • Assist in processing paperwork
  • Complete assigned tasks properly and timely
  • Meet or exceed protection plan goals
  • Always assist customers
  • Work assigned hours and maintain flexible schedule
  • Attend and participate in store meetings
  • Adhere to Ashley’s Policies and Procedures
  • Uses initiative to stay productive at all times
  • Assist on special projects
  • Achieve accessories sales goals
  • Contacts customers by telephone and letters
  • Must demonstrate expert knowledge of one particular area as a minimum
  • Must help assist other associates close sales and take customers that need floor plans or home visits to a Design Team Member
  • Responsible for tags in assigned area
  • Must correctly complete and turn in Daily Performance Summaries (DPS)
  • Must audit sales for zero errors
  • Meet and exceed a minimum of 2.5% montage sales total each month
  • Adheres to Ashley Quick Tour Policy
  • Must maintain a minimum of $30 K per month written sales
  • Must maintain a $1000 average ticket
  • Other duties as assigned.