Casualty Claims Supervisor
Smith & Wilkinson
( Learn More )
US-ME-greater Portland, ME area
Smith & Wilkinson has been engaged on a search for a Casualty Claims Supervisor for a Property & Casualty insurance company located in the greater Portland, ME area. This role, as part of the Casualty Claims team, is responsible for providing day-to-day oversight of the Casualty Claims operation, including overseeing workflow, assigning claims, and leading staff within the claims management workflow.
Assists in establishing and maintaining claims best practices.
Monitors claim outcomes through review and audit of performance and results.
Delivers excellent customer service to policyholders and agents.
Manages staff performance, including training, coaching, and performance appraisals. Provides support and feedback to assist staff in reaching performance goals and meeting customer expectations.
Bachelor’s degree (B.A.) from four-year college or university; or 4-6 years of related experience; or equivalent combination of education and experience.
Casualty claims experience is required
Insurance designation such as CPCU is preferred
Prior management experience preferred
Some travel required
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