Web Support Representative
We manage the online marketing and web visibility for over 15,000 professional firms. Recognized three years in a row as one of America’s Fastest-Growing Private Companies by Inc. Magazine , CPASiteSolutions is the premier online marketing solutions for financial professionals nationwide – think of us as a next generation ad agency with 15,000+ clients.
Working at CPA Site Solutions
The people at CPA Site Solutions are passionate about their work and are driven by innovation. Each and every day we strive for excellence. Our work environment is equal parts casual and professional. We’re serious about our business and delivering the best service to our members, but we also make it a priority to keep things fun and exciting. Join the CPA Site Solutions team, where innovation is the goal, hard work is expected, and creativity is rewarded.
This role is office-based in our new office building in Colchester, VT headquarters (not available for tele-commuting).
The Support Representative is an integral position within the Webmaster Team and serves as a frontline contact for financial services clients subscribing to our software, service, and support.
In this customer-focused, technical role, the Support Representative fosters positive working relationships with our clients by effectively troubleshooting issues and providing accurate and timely resolution to customer requests. As an inbound phone representative for the Webmaster Team, Support Representatives ensure that our clients experience high-quality service and are fully satisfied with their websites and tools during each interaction.
Knowledge, Skills and Abilities
Interested in applying? We want to hear from you!