Director of Information Technology

Company: Dover Federal Credit Union

General Information
4 Year Degree
3 to 5 years
Not Specified
Job Description

General Summary

Under the direction of the CIO, the Director of Information Technology will supervise and maintain the overall direction of the CU’s information technology functions. The Director of Information Technology is responsible for controlling and directing the activities of the information technology, telecommunications and wide area networking areas.  

Essential Functions

• Ensure team delivers service, to both internal and external members, in alignment with the credit union’s Service Promises.

• We promise to make it easy to do business with us

• We promise to treat you with respect

• We promise to identify and take ownership of your needs 

• We promise to make a positive difference in your financial life

• We promise to thank you for being a member

• Responsible for organizing, planning, and directing the credit union information processing functions including the supervision of information technology technical support personnel.

• Establish, implement, and administer policies and procedures dealing with host, network and security issues.

• Responsible for developing and adhering to the annual departmental budget.

• Research and recommend technology changes and/or enhancements for business units. Strive to increase the efficiency and capabilities of those business units.

• Implement information security and disaster recovery programs within the credit union.

• Coordinate move or major upgrade of computer and telecommunications equipment. 

• Train and develop all IT staff on job functions and procedures.

• Responsible for technology vendor relations and contract negotiations.

• Responsible for compliance with all required regulations and policies, especially with all Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) policies, procedures and regulations.

• All other duties as assigned.

Job Requirements

Job Specifications

• Bachelor Degree or three additional years of experience in lieu of a degree. 

• Minimum of 3 to 5 years of experience in Managing Server and Network infrastructure within a financial institution

• Experience or relevant technical experience in the administration of networked systems.

• Experience in Windows Operating System administration.

• Must have knowledge of networked systems. 

• An understanding of Data Center Technologies and requirements.

• Experience with data processing systems

• Ability to Manage Hardware and Software Licensing to maintain legal compliance.

• Keep Team Engaged in new and upcoming technologies that will provide advantage to DFCU.

• Knowledge of Windows Server 2008, Windows Server 2012, Microsoft Core Services, Active Directory, DNS, DHCP, SCCM 2012, Microsoft Exchange 2010, PowerShell, PKI, Group Policies, MS-SQL 2012, and other Server and Infrastructure Management technologies.

• Virtualization using VMWare ESX 5.5 or ESX 6.0.

• SAN and NAS Configurations.

• An understanding of information security and business continuity is required.  

• Must have experience managing a technical business unit.

• Communicate effectively and correctly, both verbally and in writing.

• Present a positive and professional image. 

• Must be able to handle multiple projects and tasks and meet deadlines.

• Organize and prioritize work assignments with little to no supervision of daily activities.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about.  On rare occasions there may be a need to move or lift moderately light items up to 35 pounds. Near visual acuity to review written documentation; ability to hear and understand speech at normal room levels and on the telephone; manual dexterity to operate a telephone and keyboard; lift horizontally and vertically.