Quality Engineer

Company: Reich LLC ( Learn More )

General Information
US-NC-Arden
$60,000.00 - $80,000.00 /Year
High School
Full-Time
At least 3 year(s)
Not Specified
False
False
Job Description

  • General Description:

  • The Quality Engineer provides technical support and quality expertise to assure that all products manufactured by the organization meet/exceed customer expectations.  This role is expected to:

  • Champion quality disciplines internally and at suppliers including effective problem-solving, timely corrective and preventative action, process controls, verification and timely closure.
  • Maintain compliance to IATF 16949, regulatory and customers’ quality systems requirements; supports process improvement and effective management review.
  • Provide quality leadership to change management and product / process development applying PPAP, APQP and FMEA for new products, equipment, and process changes assuring compliance to customer specific requirements.
  • Coordinate with stakeholders and customers to improve customer satisfaction (ppm).  Assures that production schedules and customer requirements are met relevant to quality activities.

  • Key Duties & Responsibilities:

    Investigate reports of product / process nonconformities and improve process capability:

  • Lead structured problem solving for internal and external issues, scrap, rework or returns.
  • Coordinate with customers to return samples for material review.
  • Follow-up/arrange containment, assure accurate counts, identification and disposition of all suspect material. Certify corrected shipments.
  • Drive internal and supplier corrective action with effective cross-functional 8D and root cause analysis; assure effective corrective and preventative actions, verification and timely closure. Provide results/updates to customers as needed.
  • Provides a high level of service to all internal and external customers.
  • Manage all quality audit s and special studies; includes dock, in-process and incoming.
  • Plan and conduct inspections, product and process audits.
  • Recommend/adjust audit frequencies and/or inspection criteria.
  • Arrange/conduct capability studies and analyze results as needed.
  • Develop data collection worksheets and work instructions for recording, evaluating, and reporting quality performance data.
  • Assure documented information is maintained and retained in compliance to IATF 16949 and customer requirements.

  • Maintain clear, complete, concise instructions; review, approve and issue documents
  • Assure current methods reflect best practices
  • Set-up inspections and complete transactions in QSC and MRP as needed.
  • Driving consistent execution throughout the organization.
  • Retain complete, accurate quality records (i.e. PPAP, customer approvals, inspection plans and results, nonconformities, dispositions and 8D status)
  • Document results obtained during all quality activities consistent with company policies and procedures.
  • Coordinate / direct required inspections and documentation of SAMPLE orders.
  • Reviews First Article Inspection Reports and other relevant quality reports
  • Schedule and monitor annual layout for all active parts.
  • Lead/conduct IATF16949 internal audits, support layered process audits, coordinate/support 3rd party certification audits and customer audits (such as VDA 6.3) as assigned.
  • Prepare performance metrics and management review content.
  • Customer satisfaction:  lead actions to improve customer scorecards, address audit or survey results and drive reduction in overall ppm.
  • Assure new/changed products, processes and equipment are managed through Advanced Product Quality Planning (APQP) approach according to customer requirements.

  • Assure change communication with customer occurs in a timely manner
  • Complete PPAP submissions as defined by customers
  • Update process flows, PFMEA's, and Control Plans
  • Coordinate /perform gage studies per Measurement System Analysis,
  • Conduct/analyze Process Capability Studies
  • Assure all Customer Specific Requirements are addressed as needed
  • Actively contribute to CIP (Continuous Improvement Process) development of all processes.

  • Partner with Supply Chain / Purchasing to improve capability and stability of supplier impacting product quality and/or process control.  Conduct supplier audits as assigned.
  • Plan and organize projects through the use of performance data. Track project status through regular meetings, documenting progress with metrics. Effectively oversee obstacles in order to maintain project progress.
  • Utilize the PFMEA process to improve the effectiveness of Receiving Inspection. to create efficient product flow.
  • Communicates significant issues or developments identified during quality activities and provides recommended process improvements to management and suppliers.  Support other quality initiatives and duties as assigned.

    Job Requirements

    Necessary Skills & Experience:

    A minimum of 3 years in engineering, quality or project management in automotive, manufacturing and/or steel heat treating industry preferred.

    • Demonstrates “can do" approach; ability to adapt and streamline processes and champion change with strong flexible work ethic. 
    • Demonstrates ability to read and interpret complex product drawings and GD&T callouts.
    • Proficient in Microsoft Office: (Excel, Word, and Outlook with PowerPoint preferred);
    • Working knowledge of quality system requirements/compliance to ISO 9001 minimum; IATF16949 with use of AIAG PPAP, FMEA, APQP (Control Plans), Statistical Process Control (SPC) and Measurement System Analysis (MSA), preferred.
    • Proficient interpreting engineering drawings for precision automotive components with complex GD&T callouts and gear data.  Working understanding of measurement methods, layout inspection (CMM), gage calibration and industry standards for inspection and testing preferred;
    • Strong verbal presentation and clear concise written communication skills appropriate to audience.  Interfaces with different levels within the organization.
    • Demonstrates success in establishing positive collaborative relationships; direct external customer experience preferred.  Contributes to positive teamwork environment.
    • Organizational and time management skills; must also be capable of working independently.
    • Ability to lead others and work effectively in a fast paced, team environment
    • Ability to understand and apply customer specifications, customer specific and automotive requirements; experience with automotive PPAP requirements and submissions preferred
    • Experience with quality transactions and research in ERP or QSC equiv. system preferred
    • Experience in structured problem-solving and data analysis; knowledge of quality tools and statistical analysis; Six Sigma, Shainin or Lean preferred. Minitab experience preferred
    • Production Machining – Fabrication – CNC background in Tier 1-2 automotive preferred
    • Experience with Heat Treatment processes, destructive and non-destructive tests preferred
    • Experience with CMM, Optical comparator, Contour Trace, and/or calibration preferred
    • Attention to detail, excellent vision, fine motor skills and good judgment

    Training & Education:

    Bachelor degree in a technical field, such as Engineering, Statistics, or Sciences. 

    • ASQ Quality certifications (CQE, CRE, Black Belt etc.) preferred.
    • IATF16949 internal auditor certification preferred.