Field Service Specialist

Company: US Tech Solutions, Inc ( Learn More )

General Information
US-KS-Topeka
N/A
Not Specified
Full-Time
1 to 3 years
Not Specified
False
False
Job Description US Tech Solutions is seeking a “Field Service Specialist" for a 06 Months Contract position with a client in Topeka, KS.

Responsibilities:

  • Participation in quality audits that are conducted by both Client management and Westar Energy client.
  • Supports tracking and reporting of safety, quality, and productivity data
  • Plans and implements procedures and projects that support Demand Response installation function within Westar Energy service territory.
  • Recommends action, schedules, estimates, plans and manages field production to completion.
  • Remains current on technical training. May be called upon to investigate customer claims.
  • Provides service support to customers, and supports client/customer relations through researching, writing and managing input related to client/customer issues.
  • Supports development of new procedures/technology/applications and strategies.
  • Performs After-Hours Support (AHS) function on a rotational basis with other technicians or contractors.
  • Conducts program product testing, as needed.
  • Assists with inventory control for the program. Responsible for field inventory tracking and regular field reporting, including timely communication of inventory problems/needs as necessary.
  • Performs field service IAW Client Field Manual, Safe Work Procedures, and management instructions.
  • Performs field resolutions of customer service requests
  • Ensures correctly completed Work Order documentation, and reports near-real-time production data.
  • On a rotational basis with other installers, performs Primary/Alternate After-Hours On-Call duties.
  • Adopts safety, quality and productivity goals of program management; communicates thoroughly with management regarding safety, technical aspects and productivity.
  • Completes continuous trainings, as necessary.
  • Manages truck inventory of product, tools, equipment and supplies.
  • Ensures all proper care, cleanliness and maintenance of company-assigned vehicle.
  • Coordinates delivery of program-related HVAC-type service.
  • Assists with managing product issues.
  • Ensures timely and correct completed Work Order documentation.
  • Coordinates customer key/access control, when applicable.
  • Ensure devices and field supplies/materials are available to a subcontractor, including managing any necessary pre-assembly of devices and field supplies.
  • Other duties as assigned.
  • Requirements:

  • High School Diploma plus technical training or 2-year college degree
  • 1 - 3 years related experience
  • 1 - 3 years HVAC service experience
  • Computer literacy: Word, Excel, and ability to learn program specific software packages
  • Understanding of HVAC systems, energy management.
  • Valid Driver's License; clean driving record Proven outstanding
  • Communications, management, customer, and client relations skills
  • Supervisory experience a plus
  • Has already been very good with HVAC technical work in the field (established in his work history)
  • Has already proven very good with customers
  • Already has the skills needed to run a tiny little “iPhone, laptop, printer, paperwork, scanner" office out of his residence; also, skilled enough to care for all that equipment, and keep it running well all the time
  • Has never been too “needy" of direction and attention in his past work history (since the successful candidate will be operating 150 miles from the op’s office in Wichita).
  • If you have the described qualifications and are interested in this exciting opportunity, apply today!

    Benefits of Working with US Tech Solutions:
    As a US Tech Solutions consultant, we are proud to offer access to the following benefits:

  • Medical and dental insurance
  • Bi-weekly payroll
  • 401k plan
  • Account and Delivery Manager for client support
  • Referral program with the opportunity to earn additional income
  • About US Tech Solutions: 
    Your talent, our opportunities - This is the premise behind US Tech Solutions.

    You have the skill we have the opportunity. As a team, we work passionately for you to get the right career opportunity across industry verticals and functions. For past sixteen years, leading Global

    Companies and Fortune 500 come to us to get the right talent. Whether you want to work as full-time, contractor or part-time, technical or non-technical our talent consultants will connect with the right career opportunity globally.

    Connect with our talent team today.

    USTECH was founded in 2000 by Manoj Agarwal. Today, we are a global firm offering talent solutions to 150 customers including 20% of Fortune 500 across Financial Services, Healthcare, Life Sciences, Aerospace, Energy, Retail, Telecom, Technology, Manufacturing, and Engineering. We are headquartered in New Jersey with 40 global locations across the USA, Canada, Europe, and India. Deloitte has recognized USTECH as one of the fastest growing private businesses for the past five consecutive years and INC 500 for the past three. We have also been rated “The Top Business in the US" by Diversity Business since 2011. To learn more about how US Tech Solutions visit our website: www.ustechsolutions.com.

    “US Tech is an Equal Opportunity Employer" and “US Citizens & all other parties authorized to work in the US are encouraged to apply."

     

    Thank you for your time.

    Vamshidar Reddy

    US Tech Solutions

    Tel: 425.559.9793

    Email: [Click Here to Email Your Resumé]

    URL: www.ustechsolutions.com

    Job Requirements

    Requirements:

    • High School Diploma plus technical training or 2-year college degree
    • 1 - 3 years related experience
    • 1 - 3 years HVAC service experience
    • Computer literacy: Word, Excel, and ability to learn program specific software packages
    • Understanding of HVAC systems, energy management.
    • Valid Driver's License; clean driving record Proven outstanding
    • Communications, management, customer, and client relations skills
    • Supervisory experience a plus
    • Has already been very good with HVAC technical work in the field (established in his work history)
    • Has already proven very good with customers
    • Already has the skills needed to run a tiny little “iPhone, laptop, printer, paperwork, scanner" office out of his residence; also, skilled enough to care for all that equipment, and keep it running well all the time
    • Has never been too “needy" of direction and attention in his past work history (since the successful candidate will be operating 150 miles from the op’s office in Wichita).