Account Manager - Technology Services

Company: Corporate Technologies

General Information
$30,000.00 - $40,000.00 /Year
2 Year Degree
At least 2 year(s)
Job Description

Corporate Technologies is a technology solution provider committed to maximizing the functionality and efficiency of our customers' networks. With customer service as top priority, we design, implement, and maintain these systems. The solutions we offer use best in class products and draw upon the vast industry experience of Corporate Technologies' associates. With a breadth of services, multiple locations nationwide, and over 300 employees strong, Corporate Technologies is able to support our customers on a national level.  Corporate Technologies 5,000 square foot data center and online backup services bring highly secured managed services to our customers throughout the United States, providing business continuance for companies that require 24x7 uptime.  Our professional services group holds hundreds of certifications with key vendors such as: Cisco, HP, Microsoft, Citrix, IBM, VMware, and Symantec to name a few.


POSITION PURPOSE:  Increase sales, client awareness and client satisfaction by selling business solutions, accessories and professional services to established accounts.


Primary Duties and Responsibilities:


  1. Maintain and establish long-term relationships with accounts. Properly qualify opportunities and sell solutions that meet their needs.  This includes using the sales process and database to properly demonstrate and sell products including selling add-on products to the client purchases.  This includes IT hardware, additional software, service contracts, and cloud based services.
  2. Be available as an information source to co-workers and assist other Account Managers with sales as needed. 
  3. Complete all follow-up to clients, including quotes, calls, letters and thank-you cards.  Monthly service satisfaction and quarterly onsite business reviews will be required.
  4. Once the product has been sold, oversee the coordination of product acquisition and installation.
  5. Independently maintain knowledge of the technology industry.  Attend designated training when needed. Ability to identify technology opportunities and create solutions around customer needs.
  6. Complete additional duties and projects as assigned and all other tasks as requested or required from time to time.
  7. Work with Technicians on a daily basis to coordinate service delivery and project management as needed.



Job Requirements

Essential Functions:   Ability to go on-site to client location to sell all products and services.


Qualification Requirements:  An individual must be able to perform each essential duty.  The items listed below are representative of knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.


Education and/or Experience:  Two-year degree in Marketing, Business, Technology or related field (or equivalent experience) and a minimum of one-year field sales experience.


Other Skills and Abilities:  This position requires the following qualities: excellent customer service skills, be detail orientated, able to multi-task, able to work in dynamic atmospheres and be able to meet deadlines.  Position also requires maintaining confidentiality of company materials.  Clean driving record required.


Benefits:  Medical, dental, vision, paid vacation, 401K and more.


Salary:    $30,000 to $40,000  competitive commissions on sales including upfront commissions for new recurring service contracts.

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