Telecom Customer Service Consultant

Company: Sutherland ( Learn More )

General Information
US-NV-Las Vegas
High School
At least 1 year(s)
Not Specified
Job Description


We are in need of experienced Inbound Sales Consultants to join our dynamic team. If you are a self-motivated, team-oriented and career-driven person who seeks to achieve a high level of success and has a hunger for closing deals, then do not miss this opportunity! We provide paid training to prepare you for success in this position. Our industry-leading benefits are just one way that we invest in our team to enhance your phenomenal career opportunities at Sutherland.

Our Sales Consultants get to:

  • Take a high volume of inbound calls from prospective customers using a standardized sales methodology to assess needs
  • Make targeted recommendations leveraging client solutions that will improve the prospects business and/or situation
  • Take the lead in making outbound sales calls to close any pending sales opportunities
  • Utilize (client & Sutherland) provided applications to enter data, update customer accounts, set callbacks, enter notes and other important customer information
  • Represent our client to the highest standard, with a displayed passion for exceeding customer expectations
  • Job Requirements

    Our most successful candidates will have:

    • A High School Diploma or GED
    • Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience
    • Excellent verbal and written communication skills; proficient reading skills
    • Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications
    • Prior contact center and sales experience preferred

    Sutherland is a drug free workplace.

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