Market Manager

Company: Halloween City ( Learn More )

General Information
High School
Not Specified
Not Specified
Job Description

Job Summary: 

Under the supervision of the District or Territory Manager, the Market Manager coordinates the successful setup and overall operation, as well as post-season tear down of multiple temporary Halloween retail stores within a specified geographic area. The Market Manager adheres to all Halloween City policy and procedures.

Job Responsibilities:

  • Oversees and directs Store Management Teams
  • Trains and develops management staff 
  • Requests additional training for stores or individuals in need
  • Continually recruits for outstanding associates; identifies internal associate talent and provides development
  • Performs leadership, supervisory and administrative duties  
  • Drives overall profitability for market, focusing on total sales and expense control
  • Ensures designated store opening dates are achieved 
  • Assists the Permitting and Signage department as directed to ensure all required municipal permits are completed
  • Schedules and attends any required city inspections and arranges related store repairs as needed
  • Enters site information, asset inventory and historical data into company database
  • Drafts basic ‘shell’ floor plans and facilitates store build plans per company specifications
  • Ensures MPP, plan-o-grams and other merchandise directives are executed in market
  • Assists the facilities team in the store build outs and installs store IT systems
  • Ensures compliance with corporate Loss Prevention and Human Resources policies and procedures
  • Partners with District or Area Manager and Human Resources for employee coaching/counseling, performance documentation and associate relations matters
  • Reviews all corporate communications and prioritizes/plans accordingly for execution in market
  • Approves weekly store schedules and ensures weekly, monthly and seasonal payroll budgets are managed to plan
  • Adheres to all standard operating procedures, policies and Best Methods
  • Assess inventory, make recommendations to Inventory Management Team and assist in moving inventory to balance store levels via transfers or other means
  • Ensures exceptional customer service is executed by all associates through training for high levels of customer engagement. Role models ideal behaviors
  • Holds all managers accountable for their job responsibilities to include zone ownership
  • Drives corporate Marketing initiatives such as final mile marketing, fundraising and business to business programs
  • Enforces energy management/conservation policies in all locations
  • * This job description is not all-inclusive. Additional responsibilities will be determined by District or Area Manager, as dictated by market needs.

    Job Requirements

    Core Competencies:

    Multi-Unit Management, Team Work and Collaboration, Accountable for Results, Effective Listening and Communication, Desire to Learn and Grow, Decision Quality, Integrity and Trust, Initiative, Manages Execution, Coaches and Develops, Planning, Data Analysis, Conflict Management, Presentation Skills

    Functional Competencies:

    Sales and Service, People Management, Merchandise Presentation, Operations, Inventory/Financial

    Physical Requirements:

    • Lift, push, and pull 50 lbs.
    • Frequent kneeling, bending and stooping
    • Climb ladders

    Minimum Qualifications:

    • High School Graduate or equivalent
    • Multi-unit experience in a retail environment
    • Successful track record in increasing sales, driving profits and meeting company goals