General Manager

Company: MY Hospitality

General Information
US-MS-Vicksburg, MS
N/A
High School
Full-Time
2 to greater than 15 years
Not Specified
True
False
Job Description

DO NOT APPLY IF YOU HAVE NO EXPERIENCE IN HOSPITALITY-THIS IS NOT AN ENTRY LEVEL POSITION

A General Manager is responsible for managing the Hotel team and overall hotel targets to deliver an excellent Guest and Member experience while managing profitability and guest satisfaction measures.



What will I be doing?

As a General Manager, you are responsible for managing the Hotel Executive team and overall hotel targets to deliver an excellent Guest and Member experience. A General Manager will also be required to manage profitability and guest satisfaction measures. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Manage ongoing profitability of said hotel, ensuring revenue and guest satisfaction targets are met and exceeded
  • Lead in all key property issues including capital projects, customer service, and various others.
  • Ensure all decisions are made in the best interest of the hotels and company
  • Deliver achievable hotel budgets, and set other short- and long- term strategic goals for the property
  • Provide effective leadership to hotel team members
  • Lead in all aspects of business planning
  • Comply with and exceed Brand Service Standards
  • Ensure costs are controlled and revenue opportunities are effectively sourced and delivered
  • Manage and develop the Hotel team to ensure career progression and effective succession planning


  • Job Requirements

    What are we looking for?

    A General Manager always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

    • Experience as General Manager or Director
    • Degree or diploma in Hotel Management or equivalent
    • Possess strong commercial acumen, with experience in increasing profitability
    • Experience managing budgets, revenue proposals, and forecasting results in a similar sized property
    • Excellent leadership skills
    • Exceptional communication skills
    • In-depth knowledge of the hotel/leisure/service sector