Call Center Agent

Company: NCB Management SErvices Inc.

General Information
US-SD-Sioux Falls
High School
0 to 11 year(s)
Job Description

Walk in interviews every Wednesday from 1pm-4pm!

2517 E. 54th St. N., Sioux Falls, SD 57104

1-800-828-1110 Ext.2010

Work to Live- Don't live to work! Do you enjoy working in a family atmosphere? NCB Management Services, Inc. is looking to hire Customer Contact Representative who are determined to succeed and share in our growth and financial success!

NCB Management Services, Inc. is a national accounts receivable management company and debt buyer. Our clients include some of the largest financial institutions in the country. NCB is dedicated to achieving maximum financial results while protecting both our and our clients valued reputation as an industry leader in compliance. NCB Management Services, Inc. is growing and recruiting intelligent, dedicated, outgoing professionals who are interested in a rewarding career in the collections industry.

To help our Customer Contact Representatives reach their full earnings potential, we offer:

  • Competitive compensation packages
  • Monthly bonus and incentives
  • Team bonuses for top performers
  • Excellent benefit package including an Employee Stock Ownership Plan (ESOP) - At NCB, we offer you the chance to take stock in your future – literally! With our Employee Stock Ownership Plan (ESOP), employees can benefit from the positive impact they have on our growth.
  • Formal paid training program
  • Opportunity for career advancement
  • Solid technology support
  • What makes NCB Management Services, Inc . different from any other company in our industry is our unparalleled focus on our Recovery Specialists and our continued contribution to their success. Here is what you can count on from us:

  • Opportunity for continued income growth Continual Training & Support - our strong commitment to learning inspired the creation of the fundamentals that make our company a leading recovery organization in our region whose mission is continuous growth through learning
  • Monthly Incentives & Team Contests- Recognition and reward programs designed to award the top producing Recovery Specialists of our organization
  • Customized Systems and Integrated Applications – Allows for increased productivity and improved efficiency
  • Job Requirements


    Our comprehensive training program for Customer Contact Representatives will assist in giving you the tools necessary to succeed. Our Customer Contact Representatives come from various backgrounds, we do find, however, and that our top performers all have the following skills and abilities:

    • Excellent communication or customer service skills
    • Self-motivated
    • Ability to resolve customer problems quickly and efficiently
    • Ability to pass a pre-employment background check and drug