Synexus is the
leader in outsourced trial management services to the pharmaceutical,
biotechnology and medical device industries. We have completed over
2,500 clinical trials in our 20+ years and operate from over 80
site network locations across the US!
the front desk activities of the site office including:
screening and directing external visitors;
directing and screening a large volumes of inbound calls with tact, professionalism
and customer service. Takes messages or
fields/answers all routine and non-routine questions.
and distributing mail.
outbound mail, postage, pick-ups, etc.
subjects for study visits, enters information in clinical conductor system, and
conducts appointment reminders;
support for filing, mailings, copying, collating, ordering, etc.
the office supply ordering process.
and designs general correspondences, memos, etc.
written responses or replies by phone or e-mail when necessary. Responds to
regularly occurring requests for information.
with special projects as needed;
to GCP, ICH, HIPAA, FDA Regulations and SOPs;
necessary functions as approved by the Investigator and the Company after the
completion of required training, for the conduct of clinical research;
strict confidentiality of patients, employees, customers and company
information at all times and adheres to HIPAA Guidelines; and
perform other duties not specifically listed in this job description as
requested by the manager.
school diploma, or equivalent, and a minimum of 1 years of receptionist or
office coordination, or related experience, or an equivalent combination of
education and experience is required.
proficiency in Microsoft Office programs (Outlook, Word, Excel, PowerPoint) and
organizational skills, a keen attention to detail and thorough follow through;
to type proficiently (35+ wpm) and operate a calculator keypad;
verbal and written communication skills;
interpersonal skills and the ability to work well independently as well as with
co-workers, peers, supervisors and external customers;
to effectively and efficiently handle multiple tasks simultaneously with
precision and adapt to changes in responsibilities and workloads;
be professional, possess a high degree of urgency and self-motivation, and have
a strong work ethic;
possess a high degree of integrity and ability to maintain confidentiality with
HIPAA guidelines, patient matters and other sensitive information.
offers a comprehensive benefits package that includes medical, dental, and
vision insurance offerings, life and disability insurance offerings, 401K, paid
time off, and various other benefits and discount programs!
Join us as we grow! Visit us at http://www.synexus.com
to learn more about us!
Synexus is an Affirmative Action and Equal Opportunity Employer.