Specialist is responsible for collections of outstanding accounts receivable
dollars from the existing client base and all other aspects of collections,
resolving customer billing problems and reducing accounts receivable
delinquency. This position will report to the Collections Supervisor.
accounts for collection efforts.
collection calls in a professional manner while keeping and improving customer
client-billing problems and rescues accounts receivable delinquency, applying
good customer service in a timely manner.
payments in accordance with payment due dates.
attributing to account delinquency and discuss them with management.
monitor assigned accounts and all applicable collection reports.
follow-up on payment arrangements.
correspondence to customers to encourage payment of delinquent accounts.
to accounts and follow up.
The ideal candidate for this position will have a minimum of 2 years of corporate collections experience including interaction with a large customer base.
Strong communication, problem solving and analytical skills required
Ability to work independently and to adapt to a fast changing environment.
Proficiency in Microsoft Office including Excel, Word and Access.
Experience in a telecommunications environment is preferred but not required.
Must have attention to detail with an eye for accuracy.
Creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency.