Desktop Support with Driving

Company: American Cybersystems, Inc. (ACS Group) ( Learn More )

General Information
US-NM-Albuquerque
$23.00 - $26.60 /Hour
Graduate Degree
Full-Time
8 to greater than 15 years
Up to 50%
False
False
Job Description
  • Provides support activities in an assigned area.
  • Performs equipment exchange and recording inventory controls, software installations and program updates, troubleshooting and problem resolution on computer and Telecommunication systems.
  • Train users on supported software and hardware with understanding of technology from a user perspective as well as technical perspective.
  • Assist users to resolve computer related problems such as inoperative hardware or software.
  • Travel is required using one’s personal vehicle to provide Technology Support for Customers 

  • Job Requirements


    • Willing to work various shifts, able to work five days per week with possibility of weekends as needed due to vacation coverage or planned weekend upgrades.
    • Associates Degree in Computer Science required Bachelors preferred and A+ certification required.
    • Proficient/Advance skills in Microsoft Office Access, Word, Excel and Outlook.
    • Strong communication (both verbal and written), problem solving, and decision making skills.
    • Ability to work with minimal supervision.
    • Highly organized and detail oriented; ability to prioritize daily tasks