Auto Claims Adjuster

Company: Confie ( Learn More )

General Information
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Job Description

Basic Function/ Purpose

This position is responsible for the accurate and timely investigation, evaluation and negotiation of first and third party private passenger automobile liability claims, including physical damage and bodily injury claims.


Duties and Responsibilities

·         Handles multiple injury features identified upon report or likely to arise during the investigation of the claim including unrepresented and/or attorney represented injury claims.

·         Reviews all claims assignments to ensure accuracy of prior claim handling in development of ongoing claims strategies

·         Proactively investigates and resolves coverage, liability and damages.

·         Ensures proper diary management on all claims                         

·         Accurately evaluates special and general damages

·         Escalates all potential large loss and extra contractual exposures through management chain.

·         Negotiates settlement of claims directly with the injured party, legal guardian or attorney

·         Delivers Customer Service according to company expectations                             

Job Requirements


·         A Bachelor’s Degree is preferred.

·         3 to 5 years of claims experience managing injury inventory.

·         Ability to secure and maintain adjuster’s license within 90 days of hire.

·         Strong analytical and negotiation abilities.

·         Ability to work independently, think creatively and exercise strong, sound judgment.

Additional Competencies

·         Bilingual (English/Spanish) is preferred.

·         Demonstrate strong interpersonal and communication skills, both verbal and written.

·         Ability to read, analyze and interpret general business periodicals, technical journals/procedures, and financial reports and data.

·         Ability to effectively present information and respond to questions from management, employees, clients and customers.

·         Ability to calculate figures and amounts such as discounts, proportions, and percentages.

·         Ability to define problems, collect data, establish facts, and draw valid conclusions. 

·         Ability to interpret an extensive variety of financial, legal and technical information.

·         Excellent organizational and time management skills required.

·         Intermediate to advanced knowledge & skill in Microsoft Office products.

·          Strong orientation to customer service.

·         Ability to prioritize activities and projects while staying organized.

·         Ability to process high volumes of work while meeting deadlines.