Automotive Service Advisors

Company: BMW OF SOUTH ATLANTA

General Information
US-GA-Union City
N/A
High School
Full-Time
Not Specified
None
False
False
Job Description


Automotive, Service Advisors
We are Hiring Now!

Service Advisor Experience Required


BMW of South Atlanta is hiring now for Service Advisors for our busy BMW Service Department. Due to our tremendous growth recently, we need to add Service Advisor positions now to meet our increased customer demand. If you are ready for a career with growth potential, working with an international leading brand, then we want to speak with you!


BMW OF SOUTH ATLANTA EXPECTS THEIR EXPONENTIAL GROWTH TO CONTINUE, ESPECIALLY DUE TO THE MANY 'HOLLYWOOD OF THE SOUTH' FILM MAKERS CONVERGING ON SOUTH ATLANTA!


Service Advisor - Job Responsibilities:

  • Greet customers and assist them with any inquiries they may have.
  • Perform vehicle walk around and documentation of customer concerns to enable the Technician to properly diagnose and service the vehicle.
  • Consult with customer on applicable service specials.
  • Prioritize required services, and be prepared to provide options upon request.
  • Document declines for services and ask for follow-up on future service considerations.
  • Keep customer informed on completion times, service expenses, and possible changes.
  • Remain involved with delivery of vehicle to customer upon completion to assure all customer concerns can be addressed.
  • Provide concierge support for all owner inquiries to assure the customer has a positive service experience.
  • Spend quality time developing rapport with customers.
  • Know the product well enough to answer characteristic and operational questions regarding the customer's vehicle.



  • Job Requirements


    Service Advisor - Requirements:

    • As an Automotive Service Advisor, you will be experienced and aware of the latest customer service practices and be a persistent problem solver. We have determined some factors that may enable your success as a Service Advisor:
    • Service Advisor experience required.
    • Computer proficiency on relevant platforms is a plus.
    • Valid driver's license
    • Ability to pass pre-employment drug screening and background check



    Job Benefits: We provide a positive, professional work environment with the best training in the industry. We believe in employee development through training and advancement from within. Our team members enjoy terrific benefits which include:

    • Strong pay plan!
    • Medical & Dental Insurance Benefits
    • Life and Disability Insurance
    • 401K
    • Paid Vacation!
    • A Professional and Respectful Work Environment
    • Top Training Provided


    We are an Equal Opportunity Employer
    Applicants must be able to demonstrate ability to pass pre-employment testing to include background check and drug testing.