Collision Center Estimator - Five Star Automotive Florence

Company: The Five Star Automotive Group ( Learn More )

General Information
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Job Description

The Collision Center Estimator helps ensure the overall efficiency, profitability, and reputation of our auto body shop operations by providing timely, accurate, and customer-approved estimates for repair work. He or she documents estimates and the necessary repair work according to established industry standards and insurance company regulations.

The ideal candidate has some post-secondary education or training and at least one year of dealer-level or large facility experience. He or she has an unrestricted driver's license and a clean driving record and a strong technical and customer service performance record. Excellent communication and interpersonal skills and good computer skills are required. A certification or designation in the field of automotive repair is a plus.

  • Prepares estimates for repair work according to dealership, insurance company, and industry standards
  • Oversees delivery of repairs and manages customer expectations
  • Ensures that required documentation is complete and is in compliance with regulations and standards
  • Maintains work area in a neat and organized manner
  • Follows all safety policies and procedures
  • Performs other duties as assigned

  • Qualifications
  • High school diploma or GED required; some post high school education or training preferred
  • One year of dealer-level or large facility experience preferred
  • Certification or designation in the field of automotive repair a plus
  • Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
  • Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment
  • Highly professional and dependable
  • Safety and customer service oriented
  • Proficient computer and internet skills
  • Unrestricted driver's license and clean driving record
  • Able to drive both automatic and standard-transmission vehicles

  • Benefits
  • Employee Pricing on Vehicles and Service
  • Dental Insurance
  • Medical Insurance
  • 401(k) Savings Program
  • Job Requirements