Deductions Specialist

Company: American Sugar Refining, Inc. ( Learn More )

General Information
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Job Description

ASR Group is the world’s largest refiner and marketer of cane sugar, with an annual production capacity of more than 6 million tons of sugar. The company produces a full line of grocery, industrial, food service and specialty sweetener products. Across North America, ASR Group owns and operates six sugar refineries, located in Louisiana, New York, California, Maryland, Canada and Mexico. In the European Union, the company owns and operates sugar refineries in England, Portugal and Italy.  ASR Group also owns and operates mills in Mexico and Belize.  The company’s brand portfolio includes the leading brands Domino®, C&H®, Redpath®, Tate & Lyle®, Lyle’s® and Sidul®.


The primary objective of the Deduction Management Specialist is to assist with the validation, processing, and expensing of Customer Deductions.  Similarly, the Deductions Management Specialist will support other Revenue Cycle functions including Invoicing, Cash Application, and other related A/R administrative duties. 


  • Gain a thorough understanding of the Customer Deductions process for the DFI and Redpath organizations, including applicable documentation requirements, approval policies and processing procedures.
  • Customer Deductions – assist in analyzing, validating, and processing Customer Deductions. Reduce the number of incoming Deductions by focusing on root cause analysis and coordinating with other departments to resolve those issues.
  • Utilize SAP’s Dispute Management Module to manage and process customer deductions.  Participate in any Customer Deduction system testing required by IT for system changes and upgrades.
  • Other Revenue Cycle – cross-train on basic Invoicing and Cash Application functions to provide back up support to Revenue Cycle Analysts – Outgoing Transactions. Provide support for other functions of the Revenue cycle process as needed.

  • Functional proficiency in MS Excel, Outlook and Word.
  • Strong work ethic, a sense of urgency and the ability to work effectively with multiple, competing deadlines.
  • A goal oriented individual that can help drive department initiatives to improve processes, implement best practices, and leverage technology. 
  • Effective written and verbal communication skills with both internal and external customers.  The ability to explain issues and communicate them across multiple levels within the organization.
  • A natural curiosity and drive to understand how components in the Revenue Cycle affect one another. Ability to build and maintain good relationships with other departments within the company.
  • Good reasoning and analytical skills to interpret invoice discrepancies, customer backup documentation, and shipping documents. 
  • Two years of experience desired in business administration related to the order to cash cycle, including the accounts receivable management, order management, cash application, billing and deduction processing functions.  Recent college graduates with limited experience will be considered for training.    

  • Bachelor Degree in Finance, Accounting or Business Administration from an accredited college or university is preferred but not required.  Equivalent applicable work experience in a relevant order to cash role will be strongly considered. 

  • Baltimore, MD
  • Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.

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