Application Technician – Applications Engineering

Company: Victaulic Company ( Learn More )

General Information
US-PA-Easton
N/A
2 Year Degree
Full-Time
Not Specified
Not Specified
False
False
Job Description

Application Technician – Applications Engineering 

Victaulic World Headquarters – Easton, PA


Victaulic, the World Leader in Mechanical Pipe Joining Systems, is searching for Application Technicians to join our Application Engineering Team  This is an excellent opportunity to build your technical knowledge, communication skills and problem solving skills to resolve complex problems.

This position incorporates a 3-6 month training program to educate the employee on Victaulic products, processes, applications, and customer interaction.  The successful candidate will also be exposed to Project Management, Product Management, and Product Development.

Build a foundation of knowledge of piping products and systems and Victaulic products.


Responsibilities:

•         Work to become a knowledgeable resource for Victaulic Fire Protection products by:

o   Learning and understanding Victaulic’s line of fire protection products including, but not limited to couplings, valves, devices, sprinkler heads, Vortex, and flexible hose assemblies.

o   Gain a working knowledge of fire protection systems and the key components of those systems.

o   Gain a base knowledge of applicable codes and regulations including National Fire Protection Association (NFPA), Underwriter’s Laboratory (UL) and Factory Mutual (FM).

•         Using the knowledge gained, develop solutions to a variety of complex situations that require independent judgment and ingenuity and a quick response.

•         Address direct customer inquiries regarding Victaulic fire protection product features, benefits and applications.

•         Provide technical and troubleshooting support for customers utilizing Victaulic products by:

o   Communicating and working directly with customers by phone, email, letters, and job site visits

o   Provide technical support as necessary to customers visiting Victaulic

•         Utilize technical knowledge and investigative skills to complete product investigations and troubleshooting.

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Job Requirements

Qualifications:


Bachelor’s or Associates degree in a technical or business field, certification from a vocational school or completion of an apprenticeship, or equivalent experience  is required.


Ability to problem solve in person or through the use of electronic means (facetime, Skype, etc)


Knowledge of machinery, hydraulic, electrical or other systems and their components.


Aptitude in using various hand tools (socket sets, screwdrivers, impact wrenches) and precision measurement tools (dial caliper).


The ability to communicate technical concept’s in layman’s terms.

Communicate effectively using electronic media as well as written and verbal forms.

Proficient in Microsoft Office Products

Ability to work independently, self-motivated, with minimal supervision.  Attention to detail.

Organizational skills and ability to prioritize

Willingness to travel up to 25% domestically, possibility of international travel once training is complete.

Capable of lifting 50 pounds and climbing/working on ladders and scaffolds. 

Valid current driver's license with no restrictions to driving 

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