Retail Sales Specialist - Providence

Company: Serta Simmons Bedding ( Learn More )

General Information
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Job Description

Reports To: Regional Sales Manager


Acts as the interface between the customer and Simmons / Serta in a geographic region and is responsible for training and increasing market share with accounts in a geographical district

Essential Duties & Responsibilities

Interact with various levels of Account Managers to understand training needs of Simmons / Serta dealers and provide appropriate feedback
Present and communicate dealer-tailored training programs
Educate the retail floor sales staff on the advantages and benefits of Simmons / Serta products
Increase market share within accounts through better selling, increased floor space, superior customer service, and retail sales training
Educate the retail principles on the profit implications of selling Simmons / Serta products
Coordinate deliveries and returns with retailer's warehouse in a timely fashion
Ensure that Simmons / Serta products and marketing message are positively represented
Observe competition impact and strategy deployment in the market and communicate observations to the RSM and AMs
Handle customer complaint issues
Track and manage calls and store visits
Manage territory and achieve targeted call frequency
Manage roll out of new products and effectively communicate marketing message


Communicate dynamically and deliver presentations in small and large group settings
Build strong customer relationships
Maintain client confidentiality
Proficient in the MS Office Suite and the Internet

Education/ Experience

1-3 years related experience
Bachelor's degree or equivalent work experience

Job Factors/ Work Environment

Up to 75% travel
Work is primarily sedentary in nature
Frequent overnight travel and holiday and weekend hours

This job description is not intended to be an exhaustive list of all duties or responsibilities associated with the job. Other job-related duties may be assigned.

An affirmative Action Equal Opportunity Employer * Drug-Free Working Environment



Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
Job Requirements