Customer Care Advocate I

Company: Kforce Finance and Accounting ( Learn More )

General Information
US-IN-Indianapolis
$14.00 /Hour
Not Specified
Contractor
Not Specified
Not Specified
False
False
Job Description

RESPONSIBILITIES:

Kforce is in search of 27 Customer Care Advocates I needed for high call volume in Indianapolis, Indiana (IN). Please apply right away for immediate consideration!
Job Requirements

REQUIREMENTS:

  • High School diploma or equivalent is required
  • Two (2) years customer service experience is preferred
  • Data Entry
  • Healthcare experience
  • Call center experience
  • Computer proficiency with knowledge and experience in a -Windows- environment
  • Typing speed of 35 words per minute (WPM)
  • Strong written and communication skills
  • Professional phone etiquette
  • Proper use of grammar
  • The ideal candidate must be able to multi-task, have strong attention to detail, and keep up in a fast-paced environment
  • Adaptable to a constantly changing environment
  • Ability to multi-task
  • Ability to work independently and with a team
  • Critical thinking and listening skills
  • Decision making and problem-solving skills
  • Member and provider experience preferred
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.