Fountain Worker Starbucks

Company: MGM Resorts International ( Learn More )

General Information
US-NV-Las Vegas
Not Specified
Not Specified
Not Specified
Job Description Grade:

It is the primary responsibility of the Fountain Worker to provide outstanding service to guests in a fast-paced and ever-changing environment. All duties are to be performed in accordance with departmental and property policies, practices and procedures.

  • Greet guests in a positive, friendly manner and make them feel welcome.
  • Take and input orders into Infogenesis, receive payment and make proper change, complete required transactions, and categorize tendered receipts by media type.
  • Consistently follow sequence of service utilizing proper procedures standardized by department.
  • Itemize bills correctly and efficiently secure payment.
  • Expedite the order in an accurate and timely manner.
  • Prepare and serve food and beverage items to guest.
  • Pack the orders as per guests' preference and complete the order with any necessary condiments.
  • Bid farewell to guests, using guest's name when known, and encourage them to return.
  • Perform all opening and closing duties based upon shift assignment.
  • Refill and stock all supplies and machines within the outlet.
  • Maintain the cleanliness of the all front and back of the house areas within the outlet.
  • Unload warehouse orders and stocking the orders to designated storage.
  • Work as a team, assisting all guests' and employees' needs and inquiries.
  • Perform all other job related duties as requested.
  • Required:

  • At least 6 months of experience as a fountain worker/cashier in a high volume food establishment.
  • Exhibit proper knowledge, selling techniques and service delivery of both non and alcoholic beverages.
  • Exhibit proper knowledge, selling techniques, and service delivery of all items in the menu.
  • Excellent customer service skills.
  • Have interpersonal skills to deal effectively with all business contacts.
  • Professional appearance and demeanor.
  • Work varied shifts, including weekends and holidays.
  • Able to effectively communicate in English, in both written and oral forms.
  • Preferred:

  • High school diploma or equivalent.
  • Previous experience working in a similar resort setting.
  • Job Requirements