Clinical Resource Nurse-Transfer Center (Temporary Position)

Company: Regional Health ( Learn More )

General Information
US-SD-Rapid City
Not Specified
Not Specified
Not Specified
Job Description


RCH Regional Transfer Center

Scheduled Weekly Hours



Rotating (United States of America)

Job Summary

In a Transfer Center role the RN will be the single point of contact for facilities/providers requesting transfer to a Regional Health hospital. The RN obtains patient information critical to determining the appropriate Regional Health provider, level of care, and coordinates the phone call between the referring and receiving providers. In the patient placement role, the Transfer Center RN will be responsible for facilitating patient flow within Regional Health, balancing bed requests with priority of need. This position works closely with referring hospitals, receiving hospital, and internal Regional Health caregivers including physicians. This person will possess excellent customer service skills and practice these on a consistent basis.

Job Description

  • Proficient in database entry, telephone systems with call recording, and / or Bed Management systems and office-oriented systems as required to support operations.
  • Responsible for working to improve relations with referring providers, interacting with multiple departments in order to ensure quality care to patients
  • Facilitates communications with referring and receiving providers
  • Maintains accurate and timely documentation, relating to all calls; assist in maintaining database
  • Handles unanticipated events and crisis situations in a professional manner. Is alert to potential problems and notifies appropriate individual as necessary
  • Follows up with referring and receiving provders to gather feedback and ensure a seamless process
  • Provides an expert level of clinical decision-making to determine patient acuity
  • Demonstrated ability to handle multiple tasks and remain flexible
  • Builds relationships with nursing units and nursing leadership.
  • Demonstrate knowledge of regulatory requirements including EMTALA and quality initiatives
  • Additional Requirements

    Light Work - Sitting Desk Job

    Physical Requirements:
    Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

    Come join us in our pursuit to become the best healthcare system in America!

    Regional Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

    Job Requirements