ROLE: Incident Manager
LOCATION: Washington DC Metro area
OVERVIEW: Apex Systems has an immediate need for an Incident Manager to help ensure critical issues are delegated to the proper stakeholders. The position is on a contract to hire basis, with com hourly compensation in the $45 - $55 per hour range, depending on experience. The successful candidate will ensure that standardized methods and procedures (ITIL) are used for efficient and prompt handling of all incidents in order to minimize the impact of incidents in the environment. Candidates must be willing to work an overnight shift, and assist in an on-call rotation schedule.