Vistana Company Overview
Vistana Signature Experiences, Inc. (Vistana) is a leading developer, owner and operator of 22 high-end vacation ownership resort properties. Founded in 1980, Vistana is the exclusive licensee of the Sheraton® and Westin® brands in vacation ownership and uses related trademarks under license from Starwood Hotels & Resorts Worldwide, Inc. Vistana offers its more than 220,000 owners Gold status in the industry-leading Starwood Preferred Guest® (SPG) program and drives value for guests by delivering exceptional levels of service and programming that are unique to the brands and distinct in the market. Headquartered in Orlando, Florida, Vistana is an operating business of ILG, Inc. (Nasdaq: ILG), a leading global provider of professionally delivered vacation experiences. For more information, please visit: https://www.vistana.com.
Sheraton Kauai Resort - 2440 Hoonani Road, Koloa, HI, 96756
Discover Poipu Beach’s playground at the 391-room Sheraton Kauai Resort. Nestled into 20 acres on Kaua'i's southern shoreline, our resort welcomes you to discover the island's beauty and warm aloha spirit. Cultural activities, Hawai'i-rooted cuisine, spa services, romantic wedding locations and a host of spacious meeting spaces is enhanced by Kaua‘i’s natural beauty, site seeing attractions, and an array of nearby activities.
This is a Full-time position with a work schedule between 32 - 40 hours per week. To establish rapport with assigned resort guests traveling on preview packages both pre- and post-arrival. To successfully book qualified guests for vacation ownership tours, and to provide assigned guests with Sheraton’s branded individualized customer service experience. WVP (Westin Vacation Packages) VSCs are also full service agents for activity bookings and issuing tickets for a variety of island vendors. Collaborate with guests and Sheraton’s Associates and resources to achieve high level of service. This process will include the following: contacting guest prior to arrival, confirming final plans with guests, maximizing tour flow and lead generation for The Sheraton Kauai Resort, and other duties assigned by your immediate supervisor/manager that are necessary for your operation.
ESSENTIAL JOB FUNCTIONS:
At Vistana, we celebrate the diversity of people, ideas and cultures. We believe our differences are what make us better – a better place to work, a better place to grow, enabling a better way to see the world.
Equal Employment Opportunity
The Company is committed to providing equal employment opportunities in all employment practices, without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, veteran's status, disability, sexual orientation, gender identity, or gender expression. The Company complies with the law regarding reasonable accommodation for disabled employees and applicants.