Outbound Customer Service Representative

Company: Lincare ( Learn More )

General Information
US-WY-Casper
N/A
High School
Full-Time
At least 1 year(s)
Not Specified
False
False
Job Description

At Lincare we believe that people create our success. Our primary goal is to hire and retain the best, most talented employees who are leaders in their own right, and provide them with a growth environment that is focused on adding value for the customer. We strongly believe that the diversity of our employees and their ongoing growth and development, combined with our national footprint and broad range of business activities, provide us with the ingredients required to maintain and grow our leading market positions around the US and Canada.

Lincare is a dynamic, growing company with over 1,000 locations in 48 states. Lincare employs over 14,000 people who share our corporate vision for quality care and service. Lincare offers competitive compensation and benefits and employment opportunities exist throughout the organization.

We are currently looking for dynamic, energetic, and detail focused Call Center Associates to join our team. If you are looking for a challenging career with potential for growth, then you might be perfect for a career as an Outbound Customer Service Associate. In this role, you will assist our valued customers by placing calls to an existing patient base regarding their medical supplies. Our goal is to help our patients and we pride ourselves in providing world class service.


Responsibilities:


  • Provide each customer with exceptional service
  • Proven ability to multi-task in a fast paced environment
    Proven success working on a computer, navigating through multiple screens, professional e-mail etiquette, strong written (typing) and verbal communication skills
  • Proven ability to maintain a high level of accuracy, attention to detail and handle multiple priorities
  • The ability to consistently meet or exceed established performance and productivity goals of the department
  • Willingness to adapt to an evolving work environment


  • Requirements:

  • High School Diploma or equivalent
  • Must be 18 years of age or older
  • Handles a high volume of work in a fast paced environment
  • Must have basic math skills
  • At least one year of customer service experience
  • Lincare is an equal opportunity employer, access and affirmative action employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, creed, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Lincare provides reasonable accommodations for qualified individuals with disabilities. Because Lincare believes in providing a safe work environment, we conduct drug and background checks in our recruiting/hiring processes. AA/EOE, M/F/Disabled/Veterans

    Job Requirements