Network Administrator

Company: 3Ci ( Learn More )

General Information
US-GA-Duluth
N/A
Not Specified
Full-Time
Not Specified
Not Specified
False
False
Job Description

We are seeking a Network Administrator to provide network administrative support to end users within the company. This position is responsible for technical support including setting up new users, assisting users with network access, and resolving connection problems. Installs, upgrades and backs up new software. Monitors network utilization and security systems. Provides technical support to end users, answers questions, and prepares network training sessions as needed.  Maintains activity logs and makes recommendations for new network products. Notifies management of significant problems and recurring errors in operating systems.


Responsibilities:

  •  Oversees the effective performance of network administration duties.
  • Grants network rights to users. Manages user network and e-mail accounts. Adds and deletes user accounts.
  •  Maintains file servers. Backs-up software, monitors account space and system usage, and upgrades software as necessary.
  •  Configures software for network installation and company wide implementation. Installs and maintains network and user software.
  • Evaluates, tests, and recommends new software and network system updates.
  •  Ensures that effective security systems are in place to protect network data.
  • Ensures that appropriate safeguards are in place to detect computer viruses. Scans network software as needed to detect viruses.
  • Performs timely and effective user support services, including assisting users in accessing network resources. Provides phone, email, and in-person support to end users. Identifies opportunities to improve user satisfaction and maintains supportive relationships to ensure that needs are met.
  • Troubleshoots problems with hardware and software. Maintains an activity log of problems, analyzes data, and makes recommendations for action.
  • Provides training for end users on installed and network software. Maintains current logs of all PC’s, printers and versions of software installed.
  • Takes work orders and coordinates with programmers (if necessary) to assist users with more complex problems.
  • Repairs or replaces dysfunctional computer parts.
  •  Contacts vendors and arranges for upgrades, updates, patches and replacements on software and hardware products.
  •  Analyzes problems and provides technical assistance to solve them. Corrects routine operating problems by entering alternative or corrected operating commands.
  •  Promotes and establishes strong, positive and productive working relationships within the organization through commitment to the company’s vision statement, core values and business principles.

  • Qualifications:

  •  Bachelor’s degree in Computer Science or related field.
  • Minimum 5 years of experience with PC hardware and software configuration and network support functions.
  •  Microsoft certification and advance training preferred.
  • ?Thorough and demonstrated knowledge of network operations and related computer hardware and software.
  • Computer proficiency with MS Office, including Word, Excel and PowerPoint, Internet and Email.
  • Job Requirements