Account Manager

Company: Securitas USA ( Learn More )

General Information
US-NV-Las Vegas
$47,000.00 - $47,500.00 /Year
High School
Full-Time
At least 3 year(s)
None
True
False
Job Description Security Account Manager HOA High Rise Residential

Join our team at Securitas-The Leader in Protective Services!

Are you looking for an opportunity to grow your career with a company where your account management experience will truly be valued? Join our team at Securitas! Our fundamental values-Integrity, Vigilance and Helpfulness-serve as guidance for all of our employees in building trust with customers, colleagues and the surrounding community. Due to our continued growth, we are looking for an experienced Security Account Manager to join our team. In this position, you will serve as the main point of contact between the client and staff to ensure proper delivery of high quality customer service for assigned account. We provide clear training paths and development tools for all our employees, from security officers to management. If providing security is your passion, and would like to grow your career with a collaborative and supportive company, we want to talk with you. Contact us today!

As a Security Account Manager, you will manage the security services and related operations for an assigned high-profile Client account in a service-oriented environment. This will involve overseeing service enhancement and expansion, as well as new business development opportunities and operational effectiveness.

Additional responsibilities for this customer service role include:

  • Ensuring that each staff member is treated with dignity, coaching employees, and carrying out disciplinary actions as necessary
  • Meeting with client representatives for status updates, addressing any or actual potential problems
  • Participating in the recruitment selection, orientation, training, development and retention of high caliber staff
  • Authorizing appropriate expenditures within scope of client contract to ensure that vehicles are properly maintained
  • Preparing and coordinating staffing schedules for account, in collaboration with line management as necessary
  • Assisting in the resolution of legal, financial, human resources, and administrative issues Ability to develop and grow customer relationships through the delivery of high-quality customer service
  • Ability to manage multiple priorities, complex situations, a diverse team of employees and client requirements on an on-going basis
  • Willingness to work in a gated community environment
  • Four years HOA Management or Hospitality Management experience preferred

    NVDL Required

    EOE/AAP/M/F/D/V

    PILB LICENSE NO. 1100

    You may contact Cynthia Battistoni directly at 702 737-5316 extension 473338

    Job RequirementsSecurity Account Manager HOA High Rise Residential Join our team at Securitas-The Leader in Protective Services! Are you looking for an opportunity to grow your career with a company where your account management experience will truly be valued? Join our team at Securitas! Our fundamental values-Integrity, Vigilance and Helpfulness-serve as guidance for all of our employees in building trust with customers, colleagues and the surrounding community. Due to our continued growth, we are looking for an experienced Security Account Manager to join our team. In this position, you will serve as the main point of contact between the client and staff to ensure proper delivery of high quality customer service for assigned account. We provide clear training paths and development tools for all our employees, from security officers to management. If providing security is your passion, and would like to grow your career with a collaborative and supportive company, we want to talk with you. Contact us today! As a Security Account Manager, you will manage the security services and related operations for an assigned high-profile Client account in a service-oriented environment. This will involve overseeing service enhancement and expansion, as well as new business development opportunities and operational effectiveness. Additional responsibilities for this customer service role include: •Ensuring that each staff member is treated with dignity, coaching employees, and carrying out disciplinary actions as necessary•Meeting with client representatives for status updates, addressing any or actual potential problems•Participating in the recruitment selection, orientation, training, development and retention of high caliber staff•Authorizing appropriate expenditures within scope of client contract to ensure that vehicles are properly maintained•Preparing and coordinating staffing schedules for account, in collaboration with line management as necessary•Assisting in the resolution of legal, financial, human resources, and administrative issues Ability to develop and grow customer relationships through the delivery of high-quality customer service•Ability to manage multiple priorities, complex situations, a diverse team of employees and client requirements on an on-going basis•Willingness to work in a gated community environmentFour years HOA Management or Hospitality Management experience preferred NVDL Required EOE/AAP/M/F/D/VPILB LICENSE NO. 1100 You may contact Cynthia Battistoni directly at 702 737-5316 extension 473338