Auction Representative

Company: Insurance Auto Auctions ( Learn More )

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Job Description Insurance Auto Auctions is searching for an Auction Representative to join the team at our facility in Baton Rouge, LA.Founded in 1982, Insurance Auto Auctions, Inc. is one of the leading North American salvage auto auctions. We have exclusive focus on the automotive total-loss industry and over 150 corporate owned facilities across the United States and Canada. We provide Sellers and Buyers with the best solution to process and acquire total-loss, recovered-theft, fleet lease, dealer trade-in and collision damaged rental vehicles.

Responsibilities include (but are not limited to the following):

  • Perform Administrative duties with regards to Vehicle Remarketing Division units
  • Accepting and entering consignments
  • Set up of accounts in ASAP with Contract Admin. for VRD
  • Problem Solving between Branches and Dealers
  • Manage customer relationships with regards to OTC and VRD providers
  • Monitor customer service levels for providers: reports, brand requirements within SLA guidelines
  • Coordinate resolution of customer complaints with branch and VRD Management team
  • Manage transportation for VRD units, ensuring that all vehicles are picked up within guidelines
  • Utilize active VRD dealer list to make weekly calls to request units
  • Run daily and weekly reports to ensure that inventory is handled properly
  • Make a minimum of 50 buyer recruitment calls per week
  • Greet and register new buyers and give buyers branch tours
  • Work negotiations for on-call vehicles to complete sales
  • Minimum Requirements:

  • Outside Sales work (2-3 years)
  • Ability to build strong working relationships
  • Basic computer skills
  • Time management skills
  • Positive and outgoing attitude
  • Professional and clean appearance
  • Able to communicate effectively with customers
  • Automotive, insurance and/or rental car industry experience a plus
  • In return for your excellent skills and abilities, we offer a benefits package including: health insurance, 401K, STD/LTD, Life Insurance/AD&D, paid holidays and vacations.

    IAA is a drug-free workplace. EOE 


    Job Requirements