Field Service Representative - Systems Integration Analyst Job

Company: SAIC ( Learn More )

General Information
US-IA-Des Moines
Not Specified
Not Specified
Not Specified
Job Description Field Service Representative - Systems Integration Analyst (Job Number:431829)


Job Description:

SAIC is seeking a Field Service Representative to support the Joint Systems Integration Lab Candidate will provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT) system developed and integrated with the MQ-9 Ground Control Station (GCS). This position will require integration of GOTS/COTS/OEM software and hardware components, understanding of wired networking, and application of the systems development life-cycle for system sustainment. Position will allow candidate to work closely with the end users of the systems, requiring possible travel to military installations as needed. Candidate will provide on-site and regional technical support for the MJAT Trainer System to include installation and setup; operational training; assistance in training scenario and documentation development per fielded unit tactics, techniques and procedures; tracking of MJAT hardware and software configurations, hardware component inventories and failures; and basic troubleshooting and maintenance training. Maintain contact with the units in the region, schedule and support MJAT operation for training events.

TYPICAL EDUCATION AND EXPERIENCE: Bachelors and two (2) years or more experience; Masters and 0 years related experience

Education and Experience:

Bachelor's Degree in a Technical discipline and 2+ years experience or, 6-10 + years’ experience in related field.

Required Qualifications:

Intermediate knowledge or understanding of Cisco and Juniper firewalls and cloud computing.

Ability to write technical documents.

Familiarity with or basic knowledge of UAV ground control systems from an operator, user, or integrator perspective.

Demonstrated experience and capabilities with Windows, Linux, VMware ESX

CompTIA A+, Network + or, Security + Certifications with applicable enrollment in Continuing Education Units.

Clearance Requirement:

Active TS/SCI clearance is required.

Desired Qualifications:

Experience in applying security controls to Microsoft Windows, Red Hat Enterprise Linux, DISA STIG implementation is strongly desired.

Experience integrating, using, and training with the MQ-9 Reaper trainer is a plus.

UAV/RPA experience is preferred.

Knowledge of Air Force RPA GCS variants is a plus.

SAIC Overview:SAIC is a premier technology integrator providing full life cycle services and solutions in the technical, engineering, intelligence, and enterprise information technology markets. SAIC is Redefining Ingenuity through its deep customer and domain knowledge to enable the delivery of systems engineering and integration offerings for large, complex projects. SAIC has approximately 15,000 employees are driven by integrity and mission focus to serve customers in the U.S. federal government. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $4.5 billion. For more information, visit

EOE AA M/F/Vet/Disability

Job Posting: Oct 26, 2017, 7:34:03 PM
Primary Location: United States-IA-DES MOINES
Clearance Level Must Currently Possess: Top Secret/SCI
Clearance Level Must Be Able to Obtain: None
Potential for Teleworking: No
Travel: Yes, 50% of the time
Shift: Day Job
Schedule: Full-time
Job Requirements