Customer Service Representative

Company: OfficeTeam ( Learn More )

General Information
US-IN-Carmel
$17.80 - $19.58 /Hour
Not Specified
Full-Time/Part-Time
Not Specified
Not Specified
False
False
Job Description Ref ID: 01430-0010404367

Classification: Customer Service

Compensation: $17.80 to $19.58 per hour

OfficeTeam is seeking a Specialist for a security department here in Carmel. You will work closely with members of the Security team, vendors and individuals throughout the organization to support various security initiatives. Main responsibilities will focus on the security camera system, building access and daily requests and maintenance. Responsibilities and Duties: • Review daily alarm reports to determine if follow up with branch or monitoring company is needed • Assist with photo ID badge issuance and maintaining proper access levels • Promptly respond to camera outages • Quickly respond to access issues or terminations • Provide timely access reports to comply with audit needs • Ability to contact security camera installer for additional feedback • Ability to reach out to repair company to explain needed repairs coordinate with repair company • Pull video footage for branches if needed
Job Requirements• Bachelor's degree preferred in business, communications, or related field • 2-3 years work experience in customer service or troubleshooting • Ability to quickly identify and resolve problems • Exceptional customer service skills • Ability to multi-task with multiple issues at different locations • Able to clearly communicate troubleshooting solutions to field/individuals • Ability to quickly remediate building access issues while maintaining security integrity

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888.981.6731 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

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