Position Description: Processes all calls; greets and directs visitors to the Business Unit Head Office.
Reports To: Office Manager
Essential Duties & Responsibilities*:• Respond to all incoming calls.• Greet and assist visitors to the office.• Maintain conference room schedule as required and maintain appearance of conference rooms.• Maintain the reception area in a neat and organized manner.• Maintain sign-in/sign-out log.• Maintain employee phone listings.
Qualifications: Excellent phone skills, basic computer skills in Microsoft Word, Excel, and Outlook. Experience answering a multi-line phone system, good listening skills, and excellent communication skills – both verbal and written.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is frequently required to stand and walk. The employee is occasionally required to climb or balance and stoop, kneel or crouch. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance visions, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is sometimes exposed to moving mechanical parts. The employee is occasionally exposed to airborne particles or caustic chemicals. The noise level in the work environment is usually moderate.
*May perform other duties as assigned.