Patient Care Coordinator

Company: Aerotek ( Learn More )

General Information
US-OR-Tigard
$15.25 /Hour
Not Specified
Full-Time
Not Specified
Not Specified
False
False
Job Description

A specialty pharmacy in Tigard, OR is looking to hire multiple people who have great customer service experience!!

This could be a great opportunity for someone who is looking to start a career in healthcare or pharmacy!

Days: Monday-Friday

Hours: They ask that employees are open to working 7am-7pm. You will be given an 8 hour shift. (7am-4pm, 8am-5pm, 9am-6pm, or 10am-7pm)

Job Description:

  • Provides new and existing patients with the best possible customer service in relation to their drug prescriptions, clinical services, billing inquiries, patient's suggestions and complaints.
  • Front-line of contact for patients requiring assistance, must have a positive, empathetic attitude and able to handle a volume of calls while maintaining customer service.
  • 50-100 calls per day, depending on the day of the week. Average call takes 6 minutes.
  • Records and processes orders and/or inquiries received by fax, mail, telephone.
  • Provides pricing, availability, and schedules information within established guidelines.
  • Coordinates patient care by scheduling orders, communicating information to the patient regarding shipments, assessing supply needs, verifying patient information, notifying the pharmacist of issues or changes in the patient's condition.
  • Contacts the pharmacists to alert them of any changes in patient's condition, compliance issues due to patient
  • Qualifications:

  • Need candidates with strong customer service, patience, and wanting a team focused work environment
  • HS Diploma
  • Needs to be able to type 45 WPM
  • Must be able to toggle between multiple screens while on the phone with patients
  • 1 year of call center or pharmacy experience preferred, but open to candidates with an externship or 6 months of experience in a call center.
  • If interested in this position please contact:

    Marisa Burmeister

    503.403.1888




    About Aerotek:

    We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email accommodation@aerotek .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
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