In accordance with Trinity Health's Corporate Supply Chain policies and procedures, process purchase orders for a variety of goods and services requested by Trinity Health Home Office and Ministry Organizations. Organizes, and/or prioritizes work assignments in placing of orders for goods and services using a variety of automated and manual methods to a large number of suppliers. Perform a variety of transactions utilizing an automated Supply Chain Information System but not limited to: placement of Purchase Orders (PO) to suppliers, process PO confirmations & PO exceptions, emergent requests, escalate backorder situations to appropriate team member and support customer inquiries according to defined processes. Routinely handles confidential records and participate in discussions surrounding confidential matters relative to supplier relationships and expected to maintain confidentiality within the Supply Chain Management department.
Essential Duties and Responsibilities
Knows, understands, incorporates and demonstrates the Mission, Vision and Values of Trinity Health in leadership behaviors, practices and decisions.
Processes transactions in a computerized supply chain system with moderate supervision which include:
Supports critical transactions for customers that include urgent orders and credit hold situations that require immediate resolution.
Maintains a working knowledge of Accounts Payable and Procurement and adheres to department policies and procedures. Maintains appropriate knowledge of Supply Chain policies and procedures and know what types of invoices are applicable to the purchasing policy. Determines if a purchase order is not required based on current policy.
Identifies invoice and purchase order discrepancies, offers solutions and participates in department meetings. Communicate on a regular basis with Supervisor, Supply Chain and colleagues to resolve discrepancies. Follows up on outstanding discrepancy issues in a timely manner.
Runs ad hoc reports.
Responds to inquiries from vendors and colleagues regarding information related to accounting matters, policies and procedures. Maintains good rapport and cooperative relationships and approaches conflict in a constructive manner.
Provides support and assistance to Accounting and colleagues with respect to accounting information and requests (i.e. managing cash flow, escheats, etc.)
Maintains appropriate knowledge of projects and activities and account categories for capital expenditures, to ensure proper recording of capital transactions.
Utilizes some working knowledge of Electronic Data Interfaces (EDI) for Accounts Payable and Requisitioning to assist with failure resolution.
Responds to inquiries from vendors regarding outstanding invoices, or backorders, overnights and returns.
Maintains HIPAA compliance and confidentially of information received, pertaining to but not limited patient, physicians, and colleagues.
Responsible for performing these duties within established departmental service level agreements and achieving established performance standards
Maintains a working knowledge of applicable Federal, State and local laws/regulations; the Trinity Health Integrity and Compliance Program and Code of Conduct; as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.
High School Diploma and 2 years of related experience utilizing supply chain, business, customer service skills or an equivalent combination of education and experience. College coursework or an Associate's degree in accounting, supply chain/logistics management or related field preferred. Knowledge of general bookkeeping, accounting principles, regulatory standards and compliance requirements as well as mathematical and computer skills are necessary.
Knowledge of Microsoft Excel is required.
Microsoft Word and Web based application experience is highly desirable.
Ability to work independently and in collaboration with others with moderate supervision. Must be comfortable operating in a collaborative, shared leadership environment. Ability to establish and maintain productive, positive working relationships with all levels of the organization in a large multi-level, geographically dispersed organization.
Must possess the ability to handle voluminous work assignments on a routine basis.
Meticulous in attention to detail and skillful data entry.
Must possess strong written and verbal communication skills.
Must possess a personal presence that is characterized by a sense of honesty, integrity and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals and values of Trinity Health.
PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS
Must be able to adapt to frequently changing work priorities.
Must be able to travel to the various Trinity Health sites (
Must be able to work over time when deemed necessary by management.