Agile Program Manager
Buffalo, NY - preferred
Wilmington, DE, Baltimore, MD, Altoona, PA - alternate locations
THE OPPORTUNITY: Provides short and long-term strategic direction related to IT strategy transformation including the management of large, complex agile transformations which will consist of multiple Agile teams. Ensure that the organization practices best in class Agile project management and development. POSITION RESPONSIBILITIES: Lead large and complex agile implementations as a practitioner and a leader
Build positive client relationship to support the delivery of these agile activities. Manage 'design thinking' and requirements gathering process.
Monitor the technology direction of the industry and vendor applications specific to areas and businesses supported.
Manage supporting research and initiation of change to the status quo, when necessary to ensure implementation of appropriate technologies.
Manage vendor/product analyses and recommendations to ensure delivery of the most appropriate end product based on available resources, inclusive of budget. Develop and maintain contacts within the organization to obtain the requisite support related to systems development activities managed.
Maintain relationships with vendors and professional organizations to remain current on industry trends and best practices for supported systems and businesses. Direct systems development activities of assigned Agile teams, including assignment of staff to various projects and ensure their timely completion within budget. Coordinate activities with other managers as required to support efforts of mutual interest. Manage the implementation of technology consistent with Division’s standards and long-range plans. Ensure activities managed adhere to all Department and Technology standards and procedures, including all documentation requirements to protect Bank interests and serve as a reference source. Manage the identification of issues and concerns throughout the process and ensure they are investigated and resolved. Monitor project plans of assigned team to ensure they remain on track; identify and address significant issues that may result in delays. Remain current of activities outside assigned teams that may impact activities of the teams or systems managed. Manage the completion of project status reports for presentation to management to ensure their awareness of significant issues. Recommend and implement new policies and procedures that improve Agile performance and effectiveness. Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations. Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis.
Identify risk-related issues needing escalation to management. Promote an environment that supports diversity and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned. MINIMUM QUALIFICATIONS REQUIRED: Bachelor’s degree and 10+ years’ systems development experience, or in lieu of a degree a combined minimum of 14 years’ higher education and/or work experience, including a minimum of 10 years’ systems development experience. 3+ years’ managerial or leadership experience.
Previous work leading large agile implementationsExperience with large system enhancements, conversions and production problem resolution. Complete understanding of the system development life cycle. Familiarity with application development support software and hardware platforms. Strong knowledge of pertinent project management, word processing and spreadsheet software. Strong problem-solving and analytical skills. Excellent presentation, interpersonal and verbal and written communication skills. Excellent organizational and time management skills. Strong project management skills. Ability to assert ideas and gain support and commitment from others. Experience managing across functional and organizational lines. Ability to understand technical, business and operational impacts of a project or problem. IDEAL QUALIFICATIONS PREFERRED: Bachelors’ degree in Computer Science or related technical field. Financial Services industry experience.
'Design Thinking' experience.
Change Management and IT Transformation experienceABOUT M&T At M&T, we strive to be the best place our employees ever work, the best bank our customers ever do business with and the best investment our shareholders ever make. So when looking to advance your career, look to M&T. As a top 20 US bank holding company and one of the best performing regional banks in the country, we offer a wide range of performance based career development opportunities for talented professionals. And through our longstanding tradition of careful, conservative and consistent management and a strong commitment to the communities we serve, we continue to grow with a focus on the future.