Pathways of Washington by Molina, previously Providence Human Services, is one of the largest national providers of accessible, outcome-based behavioral and mental health services. At Pathways, we deliver exceptional value by creating healthier communities through the work of exceptional people. Our more than 7,000 employees provide the highest-quality home- and community-based human services in 24 U.S. tates and the District of Columbia.
Pathways by Molina is seeking an innovative and purpose driven individual to join our team as a Program Manager.
SUMMARYResponsible for overall, day-to-day operations including management of support staff and services provided as required by program director.
ESSENTIAL JOB FUNCTIONS AND REQUIREMENTS• Oversees all aspects of administrative operations of program• Communicating and coordinating of services and program needs with each Care Coordinator and Community Support Associate Professional as appropriate • Determining/refining the structure of the workflow within the program• Supervise delivery of direct services and appropriate completion of case files to ensure documentation meets program standards• Responsible for delivery of human resources information forms, timesheets and other additional paperwork to appropriated office staff as needed.• Review required reports, oversees compliance of data reporting, review progress notes, HAPS, partner with QI for documentation reviews and requirements. • Interviews and hiring of new staff, ensuring credentials are appropriate and send state letters for exceptions. Provide quarterly performance evaluations for staff. • Oversees and coordinates time sheets, paychecks, and reimbursement delivery in compliance with policies and procedures• Responsible for compiling monthly and quarterly statistics and other reports as required by program and/or leadership• May provide direct services for either program to ensure full knowledge of the program, and also to fill in as needed for coverage. • Provide new hire training and any follow up trainings needed. Provide training on documentation and service role. Schedule state trainings for staff. Have staff shadow services provided for learning opportunities. • Research and promote staff development and training opportunities monthly.• Travel required to outlying counties to support remote staff and attend meetings. • Other duties as assigned or necessary to support the program and/or the
Education and/or Experience • At least five years of experience proving an ability to work under minimal supervision, select from a variety of established procedures and rely on experience and judgment to accomplish assignments in a timely manner. • Ability to make appropriate business decisions regarding budgets, expenses and delivery of services.
Certificates, Licenses, Registrations • RN, LICSW, LICSWA, LMHC, LMHCA, or masters level social worker, if not lciensed should have AACC. Valid driver's license and proof of automobile insurance.
Pathways by Molina is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic.