SQL Server Database Administrator

Company: Kforce Technology ( Learn More )

General Information
US-UT-Salt Lake City
N/A
Not Specified
Contractor
Not Specified
Not Specified
False
False
Job Description

RESPONSIBILITIES:

Kforce has a client seeking a SQL Server Database Administrator in Salt Lake City, Utah (UT).Responsibilities Include:
  • Provide real-time telephone and e-mail support to customers, and maintain a support incident database
  • Provide input to the company's development organization to ensure both future and current product capabilities are well defined and can be practically and reliably supported
  • Participate in a 24x7 on-call rotation
  • Product proficiency and ability to retain proficiency as new features are released
  • Customer satisfaction with their support experience
  • Communication skills including documentation associated with customer interactions
  • Act as a resource for on-going SQL planning and deployment and operations
  • Help with analysis of migration to new SQL environments
  • Provide SQL workshops and training for our customers' support staff and internal teams
  • Deliver timely and high quality solutions to customer problems and requests focusing on root cause analysis, prevention, knowledge transfer, and opportunity generation
  • Develop and implement strategies for providing proactive support resulting in fewer incidents, increased availability, or accelerated deployments
  • Develop relationships with technical directors or lead architects for the technology you support resulting in more participation in planning and improved satisfaction in support consulting
  • Develop working relationships within the Organization that result in increased cooperation and mutual support in fulfilling our customer mission
  • Execute formal post-mortem process on closure of critical issues
  • Initiate and participate in triage meetings to share knowledge with other engineers and to efficiently resolve customer problems
  • Job Requirements

    REQUIREMENTS:

    • The ideal candidate should have at least 3-5 years of experience with SQL Server 2012, SQL Server 2008 R2, SQL Server 2008 and SQL Server 2005
    Pluses:
    • Experience delivering and/or authoring technical training
    • SQL programming skills in one of the following: SQL, VB, VBA, C++, VJ++, VBS, JavaScript, HTM
    Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.