Tower Services Supervisor III - Housekeeping (The Signature)
MGM Resorts International
( Learn More )
The Tower Services Supervisors responsibility is to ensure rooms and corridors are prepared for arrival and continued stay of hotel guests to standards commensurate with that of a 4-star Hotel.
Responsible for key control; assign and ensure all keys are signed for by Guest Room Attendants and General Cleaners and are recovered accordingly.
Ensures standardization and quality of all work done by providing continual supervision of TSA’s and General Cleaners via room inspections and workstation inspections.
Ensures all lockers are well stocked and clean.
Order supplies as needed.
Ensures accurate records for guestroom areas, public areas and hallways in need of repair and their reporting to the proper channels (i.e., Engineering, Management, etc.).
Responsible for daily accurate paper work of rooms and public areas that refuse and/or need late services.
Responsible for promptly and accurately reporting to a manager any amount of rooms not covered.
Responsible for Lost & Found items to be turned into proper authority, and to report any accidents to security.
Ability to use multiple computer programs.
Performs other duties and responsibilities as requested.
Assists in conducting physical inventory of linen.
Tower Services covers guest rooms, public areas, wardrobe, supply and inventory. Discipline.
Perform all other job related duties as requested.
At least 6 years scheduling, housekeeping, or general clerical experience or an equivalent combination of education and experience.
Excellent customer service skills.
Able to lead and mentor a team.
Have interpersonal skills to deal effectively with all business contacts.
Professional appearance and demeanor.
Work varied shifts including weekends and holidays.
High school diploma or equivalent.
Able to effectively communicate in English, in both written and oral forms.
Previous Guest Room Attendant or EVS experience.
Previous supervisory experience.
Previous experience working in a similar resort setting.
2018 True Careers Inc. All rights reserved |
Entry Level Jobs
Jobs in Canada
Jobs in UK
Free Career Test