The Patient Care Coordinator will provide excellent customer service over the phone to patients undergoing a specific treatment related to their pharmacy needs. This position will answer incoming calls or make out-going calls to assist patients in setting up medication orders for delivery. This position will triage and respond to questions, inquiries, and concerns to appropriate departments. The Patient Care Coordinator will learn about and patient’s medical journey and their efforts to overcome their respective condition.
ABOUT THE DEPARTMENT
Founded in 1973, Freedom Fertility Pharmacy was one of the first pharmacies to focus exclusively on the needs of fertility patients. Today, as an Express Scripts subsidiary, Freedom is America's leading fertility pharmacy, delivering more fertility medications nationwide than any other fertility-dedicated pharmacy. Our teams at Freedom specialize in the unique needs of fertility patients by providing: medication compounding, expedited delivery, superior customer service and comprehensive patient support.
ABOUT EXPRESS SCRIPTS
Advance your career with the company that makes it easier for people to choose better health.
Express Scripts is a leading healthcare company serving tens of millions of consumers. We are looking for individuals who are passionate, creative and committed to creating systems and service solutions that promote better health outcomes. Join the company that Fortune magazine ranked as one of the "Most Admired Companies" in the pharmacy category. Then, use your intelligence, creativity, integrity and hard work to help us enhance our products and services. We offer a highly competitive base salary and a comprehensive benefits program, including medical, prescription drug, dental, vision, 401(k) with company match, life insurance, paid time off, tuition assistance and an employee stock purchase plan.
Express Scripts is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class. Applicants must be able to pass a drug test and background investigation. Express Scripts is a VEVRAA Federal Contractor.